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Please help - low internet speed


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Dear support


Pitstop reported a slow internet (download) speed for my computer. Despite the speed seeming OK, and indeed despite having the OnSpeed service, I - rashly? - bought the optimiser product. I ran it, and the download speed is unaffected. Finally: I have recently upgraded from Windows 98SE to Windows XP. Pitstop reported no internet problem when I was running 98. Please help. If you cannot help, can I get a refund? Thanks.


My results: http://www.pcpitstop.com/techexpress.asp?id=GRLXNWQPKQRSXG4U

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