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Internet Explorer Problem

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Description Your Results


Type Desktop

Serial Number Not available

BIOS Award Software International, Inc. F2 05/30/2003

System Board Gigabyte Technology Co., Ltd. GA-8SG800P 1.x

ProcessorDescription Your Results

Brand/Model Intel Celeron

Nominal Clock Speed 2200 MHz

Measured Clock Speed 2225 MHz

External Clock Speed 100 MHz

CPU Load 6%

Speed Rating 3554 (No similar CPU/MHz)


Memory ConfigurationDescription Results

RAM installed 768 MB

Windows RAM 768 MB

Total RAM slots 3

Available RAM slots 1

Max RAM module size 1024 MB


Video BoardDescription Your Results

Brand/Model NVIDIA GeForce4 MX 4000

Resolution 1152x864 pixels

Colors 16 million

DirectX version 5.3.0000001.0904 built by: private/Lab06_dev(DXBLD

OpenGL version 5.1.2600.0 (xpclient.010817-1148)

Acceleration options Enabled

Performance 129.92 MP/s (No similar CPU/MHz/video)



Monitor CGC 23333

Max. Resolution (HxV) 1600 x 1200 pixels

Screen Size (HxV) 32 x 25 cm

Viewable Diagonal Size 15.99 inch

Manufacture Date April 2004

Serial Number 46320708


Internet ConfigurationDescription Your Results

Bandwidth Down 550 Kbits/sec

Bandwidth Up 301 Kbits/sec

Average Ping 80 ms

Ping Loss 0%

TCP Receive Window 64240

External IP Address

Internal IP Address

Browser MSIE 6.0; .NET CLR 1.1.4322

IE current cache 22 MB

IE max cache 80 MB


Description Your Results

ActiveX Security Issues None

IE Restricted Zone Permissions None



Security-Related Windows Settings

The following settings may be helpful in diagnosing spyware and browser hijacks.


Setting name Value

Explorer: Some drive letters are hidden No

Explorer: Hide extensions for known file types Yes

Explorer: Hide protected operating system files No

Explorer: Do not show hidden files and folders Yes

Explorer: Do not display contents of system folders No

HOSTS location remapped via the Registry No


Windows ConfigurationDescription Your Results

Common Name Windows XP

Full Version Windows XP 5.1.2600

First Install Thu Sep 30 2004

Free Resources 90%

Fonts Installed 70

Windows Scripting Version

PCPitstop Version 130

CPU Load 6%

Running ProgramsMalicious or poorly written running programs are a common cause of poor performance and system instability. We strongly recommend that you use an antivirus program such as Panda and a spyware scanner such as Pest Patrol on a regular basis. Click on a file name to see more information about it.



Legend: Virus Spyware/Adware Optional Required No data


File Name Description

C:\Program Files\Common Files\Real\Update_OB\realsched.exe Realplayer

C:\WINDOWS\SOUNDMAN.EXE Realtek Sound Manager

C:\WINDOWS\System32\nvsvc32.exe NVIDIA driver helper

C:\Program Files\Valve\Steam\Steam.exe


C:\PROGRA~1\NORTON~1\navapw32.exe Norton AntiVirus

C:\Program Files\Norton AntiVirus\navapsvc.exe Norton Antivirus

C:\WINDOWS\system32\spoolsv.exe Print spooler

C:\Program Files\Internet Explorer\iexplore.exe Internet Explorer

C:\WINDOWS\Explorer.EXE Windows Explorer

C:\WINDOWS\system32\lsass.exe Local Security Authority

C:\WINDOWS\system32\services.exe Service control process

C:\WINDOWS\system32\svchost.exe Service host process


Performance-Related Windows Settings

The following settings may be helpful in diagnosing general system performance problems.


Setting name Value

Video acceleration disabled No

Paging of kernel disabled No

Screen saver running during tests No

NOIDE key found in registry No

Running 32-bit code on 64-bit Windows No

System Restore disabled No

Large System Cache enabled No

Has batteries No

Hibernate enabled No


Hibernate policy in use No

Sleep/Resume policy in use Yes

Running on battery power No


Memory Type 256+512+0;DIMM,Unknown,;T16

Speed Rating 4010 MB/s (No similar CPU/MHz)


Description Drive C Drive D

Partition format NTFS NTFS

Cluster size 4 KB 4 KB


Size 29996 MB 27243 MB

Free space 25860 MB (86%) 26364 MB (97%)

Junk files 227 MB (1%) 1 MB (0%)

Data fragmentation 2% Not tested

File fragmentation 4% Not tested

Uncached speed 37 MB/s 33 MB/s


Disk DrivesHere are the physical disk drives that we have detected on your system:


Drive 0

Drive letters CD

Removable media No

Brand/Model ST360015A

IDE details DMA

Serial number

Revision level


Disk ControllersHere are the hard disk controllers that we have detected on your system:


Vendor Product

Primary IDE Channel

Secondary IDE Channel

Silicon Integrated System SiS PCI IDE Controller



CD/DVD DrivesHere are the CD and DVD drives that we have detected on your system:


Model Type Max Read Speed Max Write Speed

HL-DT-ST RW/DVD GCC-4521B CD-RW 9154 KB/s (52X) 9154 KB/s (52X)

_NEC DVD_RW ND-2500A DVD-RW 7056 KB/s (40X) 5645 KB/s (32X)

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I have to admit I'm stumped. Can't think of a reason that it should be happening, unless there are some new settings in SP2 (which I don't use) that could be causing it.



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I don't know. Download and try a different browser and see if it's in IE. Try to narraow down where the problem lies a little better.



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