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Guest sirieener

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Guest sirieener

Just purchased a HP734n AMD Athlon xp2400+, 2.00 ghz, 512 MB

I had a visioneer 8600 scanner pn my old Pc. Searched scansoft's website and verified that the scanner was indeed XP compatible, just needed to download an update. I then upgrade the paperport software to be XP compatible - paperport deluxe 8.

I disabled my NAV and firewall, closed all programs in the task manager and proceeded to install the software. Rebooting each time as requested. When I get to the paperport deluxe 8 installation I get an error message in the windows installer box:


"This patch package could not be opened. Verify that the patch package exists and that you can access it, or contact the application vendor to verify that this is a valid Windows installer patch package." I tired Scansoft's website to no avail. Has anyone ever encountered this problem. I don't understand what they mean by patch package????

I am trying to avoid calling scansoft at my expense.

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