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PCMatic blocks MetaEditor.exe but doesn't show that it is blocking it


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Ran into an issue I can't figure out.
Mt4 (trading platform) uses "MetaEditor" to edit indicators for trading.  
Mt4 just had an update and ever since the update I couldn't get "MetaEditor.exe" to open up.
Finally I disable PCmatic and it works.
So, I set PCmatic to "prompt for over ride" so I could add metaeditor to the white list but no prompt shows up.
I ran a scan and it doesn't show that it is blocking MetaEditor.
I changed to industry standard.  Doesn't work.
In Mt4 the error in the log shows "MetaEditor Not Found"
If i turn PCMatic off....MetaEditor works fine.

So, essentially PCMatic doesn't let MetaEditor work but it doesn't seem that PCMatic can tell that it is preventing MetaEditor from working.

Please Advise

Edited by tysonguess
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Hola @tysonguess and :wpcm:

All of our product support is done through our email-based Help Desk that can be reached at https://www.pcmatic.com/support/ or now, from within the PC Matic application. Our Help Desk is the official source, and fastest way, to receive support for PC Matic products. If you require telephone and or remote support, we offer this through our PC Matic+ service. More info on it can be found at https://www.pcmatic.com/plus/

 

Thanks again for your patience and we look forward to getting this fixed for you!

Tx 🤠

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