Jump to content

Change Mode

Need to Update my USB Driver, but it's a Mystery to me


Ax Slinger
 Share

Recommended Posts

Hey Ya'll!

 

I have a question... I think I need to update the USB driver that allows my external hard drives to work. So here's a little background info about what happened.

 

The other day I opened the case up to blow the dust out. I've done that many times before without any problems, but this time instead of just blowing out the dust, I also disconnected a DVD drive I no longer use as it's getting old and doesn't always open properly, and I moved the USB dongle for my Logitech keyboard and mouse from the front panel into a USB extension cable plugged into a USB 3.0 port in back. I had used the cable before for about 2 years and I assumed it worked fine. But about two years ago the dongle in it died, and when I was changing it, I dropped the cable and it fell behind my desk. But I didn't get the dongle plugged into it, and rather than unhooking everything so I could get behind the PC and pull it out, I just plugged the dongle into one of the two USB 3.0 posts on the front panel. Everything worked fine so I left it that way. Fast forward to now when I store the vast majority of my software on two external 8Tb drives, i decided I needed to get that front panel port back, so I moved to the old method. But now it's having problems.

 

When I start the computer, everything is fine and my USB keyboard and mouse work fine. After awhile it starts to get weird, working semi-ok about 20% of the time, and the rest of the time it does nothing. After a day or so I thought it was the dongle again, so I went to Costco and bought a new mouse, and used the don't to replace the old one. After switching them out it seemed fine, but then started doing the same thing again. This time I was paying closer attention and notice as soon as I plugged in one of my USB drives was when it got wonky. So I restarted the computer and surfed the net for about half an hour, without any problems. Then I plugged in one of the drives and once again it went to 20% Iffy / 80% nothing again.

 

So now I'm convinced it's a USB issue. But what do I do to fix it? I have no clue. As usual, off to Google I went, and searched for "How to Update USB Drivers", but I had no idea there was more than one. So which one of these is the right one?

 

1877906785_USBControllers.png.bdd0d4bd7c0148adbade49d0e9c19da2.png

 

Any advice would be greatly appreciated!

 

And as always, Thank You Very Much...

 

Ax

Edited by Ax Slinger
The Usual Typos...
Link to comment
Share on other sites

Hola @Ax Slinger, long time no see!

 

If you're using a wireless mouse+kb and have a device connected near its receiver and transferring data, it will interfere with the mouse's operation. To confirm it's the problem, when it starts exhibiting this behavior, move the mouse closer to the receiver and see if the problem goes away. My computer does this every time I plug something in that's also transferring data, I have to move my mouse to the other side of my desk till I'm done with the other device.

 

Hope this helps, 

Tx 🤠

Link to comment
Share on other sites

Hey Tx! Yeah, it's been awhile. It's been a crazy time too. Interestingly enough, my last post was on March 9th, 2019, and I haven't left my house unless it's absolutely necessary since March 9th, 2020, two days before California went into lockdown. Even when they lifted the lockdown, we have stayed home as much as possible. Both the love of my life and myself have COPD and various other health issues that make us a high risk for Covid-19 problems. And after we waited for months for a vaccine from Johnson and Johnson because it was a single shot and we would only have to go out once to get it, now the CDC is saying we need boosters. But they've also been saying you might need them for the two shots vaccines.

 

I have week numbers showing on my desktop calendar, and it's been 84 weeks since March 9th, 2020. Counting each trip to Costco for the bulk of our groceries and to the local Winco grocery store for stuff Costco doesn't have cheaper (or at all) once every two weeks, to my pain specialist once every three months for occipital nerve blocks (if you have Cervical Stenosis and you don't want neck surgery, they're almost mandatory for pain relief), a few  Dutch Bros Coffee runs after they lifted the lockdown and before Delta was discovered and maybe a time or two for who knows what that I'm forgetting about, that adds up to about 60 times we've been out of the house at the very most in all that time.

 

Of course, we always wore masks, washed our hands what used to be described as "obsessively", and changed clothes immediately after getting home. So far, we're still kickin'. (Knock on wood!)

 

Anyway, thanks for the info but that isn't the problem. It doesn't start doing that 20% Iffy / 80% nothing thing after I start transferring data, it starts immediately after the drive is plugged in, and it continues until the drive is disconnected, whether it's transferring any data or sitting idle. Not to mention, my computer is 5 years old, has been running fine prior to this, and have never had any driver problems. There is only one jumper on the mainboard and it's for clearing the CMOS, which is still set correctly and CMOS has not been cleared.

 

Since I blew the dust out and moved the Logitech dongle the other day, Avast has popped up a thing saying my computer has driver problems four different times, and it's never done that before. However, that could be either a confirmation of my thinking it's a driver problem or a result of my searching Google for info on that, and it's yet another Avast ad popup trying to get me to go Pro. Which I would do "if'n I wern't po" as my Mom used to say, but my bottom line says "Nope, not today."

 

So I'm still looking for a solution. I don't want to mess around with all the different USB controllers and make this problem worse... Which you know I could easily do now days. :)

Edited by Ax Slinger
The ever present typosaurus
Link to comment
Share on other sites

Well, Tx, I owe you an apology. You were right. I checked every USB driver on my computer and they all worked fine. But as I had tried everything I could think of, I tried moving the dongle to the back of the computer again, and this time it worked like I expected it to. And since the dongle was no longer next to the USB port I plug my USB drive into, it works properly again. So I say a big Thank You to you. I can't tell you how many times I started to do something over the last few days that the files for whatever that might have been were on a drive I had no access to. I'm quite pleased to have it working again!

 

Thank You, Thank You, Thank You! :)

 

On another note... What happened to this forum? It used to be a lively place. Now it's all quiet... 

Link to comment
Share on other sites

:clap:SO glad to hear this! I was ready to Hulk smash my computer one day, till I realized what was happening and I could repeat it.

 

As for traffic here, I think we all grew up, moved on to other interests and social media that's in real time, not like forums where you have to refresh a page, have taken the luster of the once great message board/forums format.

 

Tx 🤠

Link to comment
Share on other sites

For the most part, I would have to agree. But not everyone does that. I know of a couple of busy forums. And for the record, yes, I did grow up... But I still have the same philosophy of life based on advice I got from my old Pappy.

 

The Difference between Men and Boys

Is the Price and Quality of their Toys

 

Until next time, my friend! :)

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share

×
×
  • Create New...