PC Matic portal won't load

[Ken S.]

My companies Network provider asked us to change our DNS settings because "Google DNS wasn't cooperating. They asked us to use Open DNS servers. Since we made the switch I have to refresh the browser 4 times to get portal.pcpitsop.com to load.

The problem is our computers are not connecting to pcmatic for updates or scans.

When we change back to Google DNS, we lose network connectivity.

Any ideas?

[Tx Redneck]

Hola @Ken S. and

 

I've passed this on to our Customer Support team than can be reached at https://www.pcmatic.com/support/

 

Please keep an eye on the email address you have registered here on our forums. 

 

Thanks, 

Tx