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Renew message never finishes loading


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Hi, I purchased a year of PCmatic  last May.  On bootup I am getting a renewal notice, but it is loading something that never finishes.  I have let it sit for hours and it has never finished. I use PCMatic on a desktop and a laptop and both have the issue.  There are no known error windows associated with this.

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Hola @John Trauger and :wpcm:

Thanks for your support of our products, we look forward to serving you as well! I've not seen or heard of this, but that doesn't necessarily mean much either. :rofl3:

 

All of our product support is done through our Help desk That can be reached at https://www.pcmatic.com/support/ or now, from within the PC Matic application.  Our Help Desk is the only official source, and fastest way, to receive support for PC Matic products.

 

Thanks again for your patience and we look forward to getting this fixed for you!

Tx  🤠

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