djmystique305 Posted November 21, 2020 Share Posted November 21, 2020 Hello my pc if i restart it hangs where the windows symbol is. If i do a shutdown it boots right up no problem. Im running windows 10 pro im not sure what other info anyone will need but i can provide if needed. Thank you in advance Link to post Share on other sites
Tx Redneck Posted November 22, 2020 Share Posted November 22, 2020 Hola @djmystique305 and Are you saying that if/when you try to do a restart, it hangs at the Windows logo animation, but if you fully shut down, then power on, it doesn't? Tx Link to post Share on other sites
djmystique305 Posted November 24, 2020 Author Share Posted November 24, 2020 yes that is correct sorry for late reply i couldnt get windows to load after another restart ty in advance Link to post Share on other sites
djmystique305 Posted November 24, 2020 Author Share Posted November 24, 2020 On 11/22/2020 at 8:41 AM, Tx Redneck said: Hola @djmystique305 and Are you saying that if/when you try to do a restart, it hangs at the Windows logo animation, but if you fully shut down, then power on, it doesn't? Tx Hola y gracias pa saludarme yes what you are asking is correct OS Name Microsoft Windows 10 Pro Version 10.0.18363 Build 18363 System Manufacturer Alienware System Model Aurora-R3 System Type x64-based PC Processor Intel(R) Core(TM) i7-2600K CPU @ 3.40GHz, 3401 Mhz, 4 Core(s), 8 Logical Processor(s) BIOS Version/Date Alienware A06, 5/25/2011 SMBIOS Version 2.6 BIOS Mode Legacy BaseBoard Manufacturer Alienware BaseBoard Product 046MHW BaseBoard Version A00 Installed Physical Memory (RAM) 16.0 GB Total Physical Memory 16.0 GB Available Physical Memory 11.1 GB Total Virtual Memory 18.9 GB Available Virtual Memory 12.7 GB Page File Space 2.88 GB Kernel DMA Protection Off Virtualization-based security Not enabled Device Encryption Support Reasons for failed automatic device encryption: TPM is not usable, PCR7 binding is not supported, Hardware Security Test Interface failed and device is not Modern Standby, Un-allowed DMA capable bus/device(s) detected, TPM is not usable Hyper-V - VM Monitor Mode Extensions Yes Hyper-V - Second Level Address Translation Extensions Yes Hyper-V - Virtualization Enabled in Firmware Yes Hyper-V - Data Execution Protection Yes Link to post Share on other sites
Tx Redneck Posted November 25, 2020 Share Posted November 25, 2020 Interesting, I'll do some digging and see what I can find, I've not personally experienced this. Tx Link to post Share on other sites
nigsy Posted November 25, 2020 Share Posted November 25, 2020 If the issue is linked to 'Restart' and not a full shutdown it could point to a myriad of things!!. First look up the difference between the 2 power off options as they run completely differently the main one being that 'Shutdown' writes the Kernel settings to memory to allow 'Fast Start' to run where as 'restart' kills all services and also shuts the windows kernel down without saving settings so when it reboots it's fully clean start. This might help you narrow down the issue as it could be Kernel related or one of the other services kept awake by shutdown. Link to post Share on other sites
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now