glentaylor Posted October 14, 2020 Share Posted October 14, 2020 PC MATIC has always worked on my phone and other 2 pc's without issues. But this morning and still continues when I launch PC MATIC on my Android... a DOC.HTML message comes up saying, "something went wrong, check log for details". So where is this log and why did it stop working on my phone? My subscription is paid for until December 2020. PC MATIC with Super Shield still working on my WIN 10 HP 8300 and my XP PRO HP 4300. Why is it not working on my Android? Is there an app problem? And now there is a error on the website when trying to contact support. LOOKS LIKE PC MATIC HAS BEEN HACKED! Link to post Share on other sites
Tx Redneck Posted October 14, 2020 Share Posted October 14, 2020 Hola @glentaylor and My apologies for the inconvenience, the problem should now be resolved. If you're still experiencing issues, please reach out to our Help Desk at https://www.pcmatic.com/support/ Thanks for you patience and support of our software. Tx Link to post Share on other sites
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