fdkpdx Posted October 14, 2020 Share Posted October 14, 2020 I want to renew my subscription but I only have 4 computers to protect. The previous subscription was done for 10 and is no longer needed. There is no option to decrease only to increase. Help. Doug Link to post Share on other sites
Tx Redneck Posted October 14, 2020 Share Posted October 14, 2020 Hola @fdkpdxand All of our product support is done through our Help desk. It can be reached at https://www.pcmatic.com/support/. Our Help Desk is the only official source, and fastest way, to receive support for PC Matic products. Thanks again for your patience! Tx Link to post Share on other sites
fdkpdx Posted October 14, 2020 Author Share Posted October 14, 2020 I'm sent a ticket twice with no help. Can you have them reach out to me please. Doug Link to post Share on other sites
stewieT Posted October 14, 2020 Share Posted October 14, 2020 Hi @fdkpdx Sorry for the delay. Ticket volumes are rather high at the moment. We're working to reply as fast as possible. Please check your email for a response within a few minutes. (If you don't see it in your inbox, please check your spam folder). Link to post Share on other sites
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