Cyland LLC Posted October 14, 2020 Share Posted October 14, 2020 Anyone else noticed that the PCMatic website has numerous broken links? I cannot access any product info pages, including https://www.pcmatic.com/consumer/ and https://www.pcmatic.com/pro/ . I get an error page which says "We're sorry. An error occurred processing the page you requested. If you have questions, please visit our support forums at https://forums.pcmatic.com/?_ga=2.179300132.1244508998.1602643480-1199580822.1602643480 ". Link to post Share on other sites
Denileriverafter Posted October 14, 2020 Share Posted October 14, 2020 I'm getting this message all of my Android devices... Link to post Share on other sites
Denileriverafter Posted October 14, 2020 Share Posted October 14, 2020 Can't get past it. Don't know what font it wants. Pulling my hair out!! Link to post Share on other sites
Hannibal Posted October 14, 2020 Share Posted October 14, 2020 I have the exact same issue on my Samsung phone as of maybe an hour ago. I'm able to open PCMATIC on my PC but my cell phone gives me the exact same error message as Denileriverafter above. I've tried it numerous times over the last hour. There must be a system error of some sort going on at PCMATIC. Link to post Share on other sites
Tx Redneck Posted October 14, 2020 Share Posted October 14, 2020 Hello and Please accept my apologies for the inconvenience this has caused, the problem should be resolved now for the web pages, we're actively investigating the Android app issue. If you experience any issues going forward, please don't hesitate to reach out to our Help Desk. All of our product support is done through our Help desk That can be reached at https://www.pcmatic.com/support/. Our Help Desk is the only official source, and fastest way, to receive support for PC Matic products. Thanks again for your patience! Tx Link to post Share on other sites
ClientsFirst Posted October 14, 2020 Share Posted October 14, 2020 6 hours ago, Tx Redneck said: Hello and Please accept my apologies for the inconvenience this has caused, the problem should be resolved now for the web pages, we're actively investigating the Android app issue. If you experience any issues going forward, please don't hesitate to reach out to our Help Desk. All of our product support is done through our Help desk That can be reached at https://www.pcmatic.com/support/. Our Help Desk is the only official source, and fastest way, to receive support for PC Matic products. Thanks again for your patience! Tx Many broken links still exist including the support link posted in your message. Link to post Share on other sites
Tx Redneck Posted October 14, 2020 Share Posted October 14, 2020 40 minutes ago, ClientsFirst said: Many broken links still exist including the support link posted in your message. Hola @ClientsFirst and Thanks for the heads up, we're aware of the issue and actively tracking it down. Thanks for your patience and support! Tx Link to post Share on other sites
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