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Hola @dancewithmehenry and :wpcm:


All of our product support is done through our Help desk That can be reached at https://www.pcmatic.com/support/.  Our Help Desk is the only official source, and fastest way, to receive support for PC Matic products. 



Please follow the instructions at https://pcmatic.com/add-device to install, log in, and begin using PC Matic.


There are video instructions located at the links below:


How to install

How to run a scan quick start



Tx 🤠

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