URTHllc Posted July 13, 2020 Share Posted July 13, 2020 I have looked through the support forum and see that an initial "Full" scan will take some time, but I think two days for a scan seems a little excessive, I have yet to be able to complete a full scan because I can't be without my computer for three or four days. I also read that if you have to use the Alt F4 it will restart and pick perform faster, yet this is not the case! I fianlly let PCMatic work in the background although your software recommends against this, but I had no choice and it finally made it through the Phase 2 stage, Phase 3 went rather quickly but then Phase 4 started the slow agonizing speed of the Phase 2, I feel like something is seriously in error here as reading your forums it states that even with a slow computer and disk it should only take a matter of hours not days to perform! What is a normal scan time for a 10 year old computer with a 1.8 TB drive? Link to post Share on other sites
Runaway Jim Posted July 13, 2020 Share Posted July 13, 2020 A reply has been sent from our help desk to the email address registered here. Please check your junk or spam email folder if you have not received the email. Link to post Share on other sites
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