URTHllc Posted July 11 I keep trying to get support but apparently nothing with this program seems to work!!!! Scan is taking over 12 hours I don't think this is normal from what I read but even the support Link throws an ERROR https://www.pcmatic.com/support How do you get support????? Tony Share this post Link to post Share on other sites
Tx Redneck Posted July 11 Hola @URTHllcand Sorry for the frustration you're having with PC Matic and our Support page. What are you seeing when you attempt to open the support page link? It loads as expected for me on both mobile and desktop. Tx Share this post Link to post Share on other sites
Tx Redneck Posted July 11 Hola again, I looked up your email address you've signed up on the forums with and we've no record of it, if you used a different email address for your PC Matic account, please send that to me in a PM so I can get it to our Customer Support team. Thanks for your support! Tx Share this post Link to post Share on other sites
stewieT Posted July 11 Hello @URTHllc Sorry for your frustration. I do see our support website is loading without errors as well. A support ticket has been opened from help desk so we can look into your issue further. If you do not see it in your inbox, please check your spam/junk folders. Share this post Link to post Share on other sites
URTHllc Posted July 13 I finally found a link that worked, apparently some of your web pages don't have the full link Share this post Link to post Share on other sites
Tx Redneck Posted July 13 Hola @URTHllc That's not good at all, when you get a chance, would you please PM me where you encountered this so we can get it rectified? Tx Share this post Link to post Share on other sites
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