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JimR

Exclusion of files in PC Matic Scans

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I didn't want to submit a support ticket for this question. I hope this is allowed. My question is can some specific files be excluded from PC Matic scans. I don't immediately see a way to do it. Thanks for any help or info.

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@JimR Hello and welcome to the forums!

I'm sorry, there is not a way to excluded specific files/folders from the PC Matic scan.  If there is something being identified as malware that you do not want removed, you can turn off AUTO FIX, run a scan, then whitelist the specific files from the High Security section of the scan report.

If we can help with anything else, please let us know. 

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Thank you so much for that response. I appreciate it.

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