Is this a real message or some thing else

[BOB4]

I tried to open a file and this blue screen came up. Also having trouble getting to norrton web site. When I click on nortons site the tab times out.Could be some thing else but not sure.The files come from a NVR connected to by security cameras.

[BOB4]

Just my luck Norton'was having a problem with there site. The blue screen only happens when I try and open files in the USB drive that came from the NVR. Other wise the computer seems to work OK.

[Tomk_]

I'm not sure I fully understand your question... but that blue screen looks to be a "real" blue screen.