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Is this a real message or some thing else


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I tried to open a file and this blue screen came up. Also having trouble getting to norrton web site. When I click on nortons site the tab times out.Could be some thing else but not sure.The files come from a NVR connected to by security cameras.

20200630_103710.jpg

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Just my luck Norton'was having a problem with there site. The blue screen only happens when I try and open files in the USB drive that came from the NVR. Other wise the computer seems to work OK.

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