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Error: Ajax error returned: error SaveSpeedTest.asp


Dracula42154
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On 6/24/2020 at 11:19 PM, stewieT said:

Hi @Dracula42154

An ajax error is the result of interrupted communication to our servers. 

I have opened a help desk ticket for you so we can help diagnose the cause.  If you don't see the email in your inbox, please check your spam/junk folder.

I am getting the same error.  I just got a new computer.  I uninstalled the trial McAffee program that was on it and disable windows firewall but i still get this error Ajax error returned, error SaveSpeedTests.asp. when I try to run my first scan.  Stewie can you help with this?

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  • 2 weeks later...

1998091362_ErrorAjax.jpg.1f8b35903d8141448a14e1bac37bfbb9.jpg

 

 

I am getting this same error.  I just got a new computer.  I uninstalled the trial McAffee program that was on it and disable windows firewall but i still get this error Ajax error returned, error SaveSpeedTests.asp. when I try to run my first scan.  It causes PCMatic to crash and reboot. I have retired running the scan but this continues to happen and wont complete the scan. Can you please help with this?

 

Thank You!

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