new user and installation customer support

[marienoel123]

Noone is available to talk to.

[Tx Redneck]

Hello @marienoel123 and

Thanks for your interest in our software. You're correct in that all of our product support is done via an Ticket Based, email system, we do not do telephone support. We've found this to be the most effective and efficient means to support our software.

 

 

If you're needing product support, please open a ticket with our Help desk. They are available 7 days a week, from 7AM to 1AM EST and can be reached at https://www.pcmatic.com/support/

 

Hang tight!

Tx