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Becca

Issues with SuperShield

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I had to disable SuperShield (not PCMatic) to run exam software for my university. When I go to enable it to run again, it gets "stuck" in "started" and never turns back on. I am by no means tech savvy and I am trying to avoid the uninstall/reinstall route if possible but I think I may have no choice. Has anyone else had this issue and been able to circumvent it?

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Hola @Becca and :wpcm:

 

I've not encountered that myself nor have I heard of it. Would you please open a trouble ticket at our Help Desk so we can get some more info and get this addressed?

 

A ticket can be opened at https://www.pcmatic.com/support/

 

Tx 🤠

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