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I’ve purchased this product and installed. When I open it, I only see a screen with 4 shields and nothing happens. What do I do?

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Hola @Jessica K and :wpcm:

I'm sorry you're having trouble with PC Magnum, but if you'll please open a trouble ticket with our Customer Support team, we'll get this resolved for you. 

 

All support for PC Matic products is done though our online, ticket based help desk system and is the best place for answer to questions or help with our software. They're available 7 days a week from 7AM to 1AM EST and can be reached at https://www.pcmatic.com/support/

 

Hang tight!

Tx 🤠

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