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password reset blocked by MS Outlook(hotmail)

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Lost my password for my PCMatic login and have tried to reset it several times.  I do not receive the email from PCMatic via my hotmail email and wonder if it's some BS setting on windows 10 that blocks PCMatic ??  Wondering if anyone else has had similar issue?

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Hey @Greg Sargent and :wpcm:

Sorry we missed this forum post! I try to stay on top of it, but sometimes customer posts slip through the cracks. That being said, your best bet for product support would be though our online Help Desk, they'll be able to help you get your password reset sorted. They can be reached at https://www.pcmatic.com/support/


I see your order renewal has failed a few times, please try this link instead. https://cart.pcmatic.com/?add_products=43&coupon=CUSTM001

Tx 🤠

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