My PC Matic is preventing me from receiving ...

[Frank123]

I downloaded PC Matic and pain 3 times more than the common 1 year plan, several months ago.

Though PC Matic seems to protect my PC, PC Matic is not allowing (preventing) me from access other important internet sites.

PC Matic is also preventing me from downloading sites to repair / fix my printer - fax machine.

I have NOT been able to figure out how to add a site, download, … that will not be kicked out by PC Matic.  

[stewieT]

Hi @Frank123

 

Please check your email for a message from our support help desk. If you don't see it in your Inbox, please check your spam folder as well.

 

All of our support is done via ticket based system, the fastest way to get support is to submit a ticket via https://www.pcmatic.com/support