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Hola @Larry Lahmann and :wpcm:

 

Thanks for your support of our software and sorry you're having trouble with your renewal. I've sent this over to our Customer Support team, one of them should be reaching out to you directly via email. 

 

Keep your eyes peeled, if you don't see an email from us on your inbox, please check your spam folder too! 

 

All of our support is done by a ticket based email system. The best way to get product support is by going to https://www.pcmatic.com/support/

 

Tx 🤠

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