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I had to change the OS from Windows 7 to windows 10 and lost my PCmatic coverage. its just gone. DOes it not work on 10?

How do I get it back or do I cancel my account?

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Hola @lastgasp and :wpcm:


Sorry for the trouble you're having post upgrade from Win7 to Win10. 


To reinstall PC Matic or install the program on an additional computer, download and install the program by clicking the link below: 



Once the program is installed, launch the application, and login to run the scan.  For PC Matic, you only need to login with the same registered email address , and password as was previously used for the original installation.  Do not click on the 'Register' or 'Edit' option or otherwise try to use the license key again.  To reset your password click the link below: 



If you do not receive the link to reset the password in just a few minutes, be sure to check your junk mail folders both on the local email client and also at the online email program.

Your registered e-mail address is:******[email protected]


To install SuperShield directly click the link below:



Click the link below for a video guide for adding computers. 



Please let us know if we can be of further assistance.

Tx 🤠



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