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Deborah Sippey

How to download on iPhone XR

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Hola @Deborah Sippey and :wpcm:

Thanks for your interest in our software! The best point of contact for product support is through https://www.pcmatic.com/support/. Our Help Desk is strictly ticket based and is available through provided link.

 

PC Matic will not run on Kindles, Chromebooks, iphones or ipads.

PC Matic will help computers that run Windows XP, Vista, Windows 7, Windows 8, Windows 8.1 and Windows 10 operating systems.

PC Matic will not help devices that run on the WindowsRT or Apple iOS (iPhones).

 

PC Matic does not work on the 1st generation Microsoft Surface, but does run on Microsoft Surface Pro 2 and above. 

We do have an Android App that can be installed from the Google Play Store  (Requires Android 4.4 and up):

 

https://play.google.com/store/apps/details?id=com.pcmatic.android&hl=en

 

If you're wanting to run  PC Matic on a Windows device:

 

Please try downloading PC Matic directly from the link below.

http://pcpitstop.com/store/get.asp?prd=pcmatic&aff=0002

Right-click on the link above and select "Save target as..." then save the file above to your desktop, then right-click on the saved file and select, "Run as administrator" to start the installer.


If the file is downloading but you are unable to locate the downloaded file, please try these instructions to resolve the issue:

1. Make sure that your browser is open.

2. Press the "ctrl" and "j" keys at the same time.

3. Open and run the PC Matic setup file from your browser.


If the download is failing with the message "Your security settings have blocked the download" then please try this:

1) Open Internet Explorer.
2) Click Tools and then options.
3) Click on the security tab. 
4) Select the Internet Zone.
5) Click on the Custom Level Button and then scroll down to Download.
6) Make sure to enable File download.
7) Click Apply and Ok.
😎 Restart Internet Explorer and try to download the PC Matic installer file again.
 

If you're wanting to run PC Matic on a Mac OS device: 

 

To install PC Matic Mac download and install the program by clicking the link below: 

https://utilities.pcpitstop.com/osxupdate/InstallPCMatic.dmg

 

After the download is complete click on the flashing download on the dock then double click PC Matic.pkg
An installer window will pop up. 
Accept the selections to complete the installation.

 

Once the program is installed, a red shield will show up on the menu bar next to the clock. Click on the shield then click register computer, you will need to log in with your registered PC Matic account and password.

 

To reset your password click the link below: 

https://www.pcpitstop.com/support/#/kb/login-issue

 

If you do not receive the link to reset the password in just a few minutes, be sure to check your junk mail folders both on the local email client and also at the online email program.

 

Hope this helps!

 

Tx 🤠

 

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