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doctom

Installation on Computer with Different Registration Information

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Here is the sequence of events.

  1. Trialed on computer A without knowing we already had a license.
  2. Tried to activate the key by adding license code and correcting the email.  The software said that EM already existed.
  3. Uninstalled.
  4. Reinstalled and re-tried step 2.
  5. Uninstalled.
  6. Deleted all folders in program files (x86)
  7. Reinstalled and re-tried step 2. same result.
  8. Tried to delete registry keys. Would not delete.

 

 

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