Possible new subscriber

[Rich Arnold]

I currently have 3 computers with online technical computer support.  When I call they are able to get onto the computers, see the issue, and fix the issue.  Does PCMatic get onto our computer when we call with a problem?  I get the sense looking at the site this doesn't happen.  Is this service available?  Thank you......Rich

[stewieT]

Hi @Rich Arnold
 

PC Matic's support is for our software products.  We do not offer general computer repair, live tech support, or remote access.  However, as a courtesy, we will try our best to help and to answer to the best of our ability any question that you may have.

 

Thank you for your interest in PC Matic!

 

If you have any other questions, please feel free to reach out to our customer support at www.pcmatic.com/help