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Hola @Daniel Barbourand :wpcm:

Sorry I missed your post, it was originally in an area I don't frequent so much these days. That being said, I'd like to get this resolved for you, but we'll need some more information from you via our Help Desk. 


If you'll open a ticket with them, we'll be able to see what's going on and put a solution in place. 


A ticket can be opened at https://www.pcmatic.com/support/


Thanks for your support and patience, 

Tx 🤠

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