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joatmon

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I have pc matic on a HP Envy laptop running windows 10. I keep getting a notice from windows that my virus protection is off and I should install windows defender. This is all Greek to me. What do I do?

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Hola @joatmon and  :wpcm:

Thanks for your support! That is curious behavior, let's see if we can get this cleared up. We'll need more info from you, so please go to Official PC Matic and open a ticket at our help desk. 

 

Hang tight!

Tx 🤠

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Will I have to pay for the information from the help desk. I had a different virus protection a few years ago and when I asked them for help,it ended up costing me.

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No sir, our support is rolled into the purchase price! Sorry about the delay between your asking and my reply, I didn't receive a notification of your post.

 

Tx 🤠

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