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pcmatic.com software

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Help!!  my new pcmatic.com antivirus program will not allow me to download the software.   I can't find out what firewall may  be preventing it from installing.

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Hola @why me and :wpcm:

 

I'm unsure of why this might happen. I'll pass this on to our Customer Support team to reach out to you. We'll need to get some info to get this resolved. 

 

Thanks for your support and patience, 

Tx 🤠

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Posted (edited)

well it got fixed and now it's the new year 2020 and it's stuck in loading.  I can't get it to load not that there is a way to.  I'm sorry I purchased the product.  I don't like this that it just all of a sudden decides not to load as soon as the new year comes.   I paid for this, for the lifetime one time payment,  I haven't even had it a year and already there's another problem.   I got a ticket # from the Company and sent them a snapshot of what is on my screen which is merely that the PC Matic loading screen is as far as it gets I don't even get an error code because it just won't freaking load.

Edited by why me

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Hi @why me

I see from your support help desk ticket that this issue was resolved.

 

Is that correct or are you still having an issue?

 

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