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Fatdeluxe1911

Windows 10 Update Scam....

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I'm new to PC Matic and am still finding my way around.  I like it.

 

I have received four pop up notifications over the last two weeks advising me to update my Windows 10 operating system.  If I don't click the "Update" button in the pop up dialog box, my system will erase files in xxx seconds.  Chatted with Windows techs and as I suspected this is a scam.  The address of is:

 

http://www.greatpcchoice.com/land/sqj/index.php?channel=ZenaHQ&banner=d02e9d71&adgroup=direct&ads_name=direct&keyword=direct&context=3882ede0-fbed-11e9-a697-8d4ff14f21f8&nms=1&lpx=slm

 

Don't know how to get this information to the PC Matic tech folks so it can be addressed.  Hope this information will find it's way into the right hands and is helpful.

 

Thanks,

 

Fatdeluxe1911

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Hi;

:wpcm:

 

It doesn't sound like a virus or anything - more than likely an unwanted programme. Just in-case I'll tag in @Tx Redneck so he can raise with the relevant support team -

 

You can also raise a ticket yourself here:

 

Please open a trouble ticket at https://www.pcmatic.com/support/ so we can get some info from you and get this resolved.

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Thanks @nigsy and @Fatdeluxe1911, I've passed this on to our Product Management team. When I hear back, I'll update this post. In the interim, please don't hesitate to reach out to our customer support team at the link nigsy posted if you have any questions, comments or complaints.

 

Tx 🤠

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