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laptop microphone not working windows 8.1 pro


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Running 8.1 Pro 32-bit. Under the Sounds, then Recordings, it lists two microphones, one is front panel jack and other is located in the internal ATAPI internal connector. Neither work, with and without headphones. Device manager says all drivers are up to date. And it displays them as functioning correctly, but when I go to test audio or try to speak to the control thing, no voice is registered. The only thing that makes any type of indication that it works at all is when I insert and remove headphones, it flares up for a brief second then goes back to showing silence. A few times I managed to hear myself coming from the speakers for a couple of seconds, but as soon as the other person said anything in the phone cal via appl, it stopped working.


 Don't know what else to do. Thank you for your time, I really appreciate it.

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