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Hi:

I paid through my American Express card several months ago, on 24/May/2019 but you continue to block my access to the PCMatic program and always come up with a request for payment. The number shown on my card is .

I need my access key or, if not, I should be refunded my money $49.99 which I paid on my AE card ending in 5008.

Please advise.

Thanks,

Anthony N. English

Edited by Tx Redneck
Removed CC # to protect user info
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Hey @Anthony English and :wp:

PC Matic can be downloaded from https://cart.pcpitstop.com/go.asp?id=503141

 

Download the program, install and log in with the email address and password you used when you created your account. A license key isn't required to sign in and use PC Matic, just the email address and password associated with your account. 

 

If you're unable to to get logged in, please open a trouble ticket at our help desk so we can get ya taken care of. A ticket can be opened here https://www.pcmatic.com/support/

 

Tx :)

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