jcr Posted August 27, 2019 Share Posted August 27, 2019 (edited) Hi. I have a new Chewi 10 inch tablet that uses Android that works fine except that when I go to a favorite website and make a homescreen shortcut to it, it disappears when I turn the tablet off. It stays there until I turn it off, but shortcuts to sites like YouTube and others are still there when I turn it on. And shortcuts to texts I have stored on my tablet will disappear too but will reappear when I make another shortcut for the website shortcut that disappeared. What's causing this, I wonder? I have shortcuts on other tablets for the same site that disappears on this tablet, that stay there when I turn them off. Those are Samsungs. I guess if I factory reset my Chewi, it will fix it, but is there another way, so I don't have to reload all the things I've saved? Thanks for any help. Edited August 27, 2019 by jcr Link to comment Share on other sites More sharing options...
Tx Redneck Posted August 27, 2019 Share Posted August 27, 2019 Sounds like SysUI or the launcher aren't refreshing properly since you say they reappear after adding another. By turn off, do you mean power down or turn the screen off? Link to comment Share on other sites More sharing options...
jcr Posted August 27, 2019 Author Share Posted August 27, 2019 Power down. Link to comment Share on other sites More sharing options...
Tx Redneck Posted August 29, 2019 Share Posted August 29, 2019 That's curious for sure, I haven't a clue as I've never heard of this. Sorry sir. Link to comment Share on other sites More sharing options...
jcr Posted August 29, 2019 Author Share Posted August 29, 2019 That's alright. Thanks anyway. Link to comment Share on other sites More sharing options...
Signman Posted August 30, 2019 Share Posted August 30, 2019 JCR, you might give the folks at XDA Developers web site a shout. They may be able to help with your problem.. They specialize in these Android devices. https://www.xda-developers.com/ Link to comment Share on other sites More sharing options...
Tx Redneck Posted August 30, 2019 Share Posted August 30, 2019 That's a good call Signman, didn't even dawn me to say as much. Link to comment Share on other sites More sharing options...
jcr Posted September 4, 2019 Author Share Posted September 4, 2019 (edited) Sorry I'm so late replying. Thanks for the advice Signman and Tx Redneck. Edited September 7, 2019 by jcr Link to comment Share on other sites More sharing options...
Signman Posted September 4, 2019 Share Posted September 4, 2019 No problem jcr. Hope you get it sorted out. Link to comment Share on other sites More sharing options...
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