Jump to content

Change Mode

Malware Scan won't complete; PC Pitstop scan won't complete


Recommended Posts

My system won't complete a Malware scan.  I've run the full PC scan and each component of the scan separately but it always hangs on the malware scan.  The status bar continuously scrolls left to right, right to left, but no progress is indicated.  I've allowed the scan to run for days and still it doesn't complete.


What's needed to complete a malware scan?

Link to comment
Share on other sites

Hey @Quietpro and :wp:

That's definitely an issue, my apologies PC Matic isn't working as expected. Can you please open a ticket with our support desk so we can get some logs from you to see what's going on?

A support ticket can be opened here https://www.pcmatic.com/support/


Tx :)

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

  • Create New...