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Greetings & Salutations...


I have been using this product for a little while...


Whenever I start a PC Matic scan...I have to stop the scan...Why??? Each time I scan it scan is still going @6 hours later...I normally stop the scan during the " Security " portion...This happens each time I scan.




How long should a normal scan take???


Many thanks...


Jusst a Noob

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Hey Just a Noob and :wp:


If you've configured PC Matic to do a Full Scan on the malware sacn portion, it will take a considerable amount of time. If this is not the case with your pc, please open a ticket with our help desk at https://www.pcmatic.com/support/ so we can get some more info from you.


Tx :)

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