Jump to content
Sign in to follow this  
Melphi

Melphi

Recommended Posts

Just reinstalled PCmatic on my home PC, Windows 10, 64bit. When I run the scan it get stuck on the "security" tab; it has been there for approx 45mins. Is this normal? I have deleted all other anti-virus, etc. Please help!

Share this post


Link to post
Share on other sites

Thank you for contacting PC Matic Customer Service.

Please open PC Matic and click on Options>Scan Options and check that the Type of Malware Scan is set to Quick and not Full. Be sure to click on the green Save button before closing the Options screen.

Full will scan every file on the computer and can literally take hours.  Quick will find 99% of all malware that could be hiding on the computer but should run in much less time.

Please let us know if that does not resolve the issue.

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
Sign in to follow this  

×
×
  • Create New...