Wade W Posted April 28, 2019 Share Posted April 28, 2019 (edited) When I try to run the PC Pitstop OverDrive utility, I get an error saying the utility failed to load. I am running Win7 with IE11. I have followed all troubleshooting steps on the link provded in the error message. I tried running IE as administrator with no luck. I have used the ActiveX test utility and it works. When I run OverDrive, I never get a prompt for a certificate. Any suggestions would be greatly appreciated! Edited April 28, 2019 by Wade W Add additional information Link to comment Share on other sites More sharing options...
Tx Redneck Posted April 28, 2019 Share Posted April 28, 2019 Hey Wade, We're working on a fix for this. Link to comment Share on other sites More sharing options...
Nancy Delaney Posted April 29, 2019 Share Posted April 29, 2019 I'm having the same issue and tried to download the uninstall tool but nothing is working Link to comment Share on other sites More sharing options...
duckedy Posted April 30, 2019 Share Posted April 30, 2019 I cannot run PC pitstop utility as I do not see where it should say download without account. I have run the active control X and it works. Why am I not able to run this test? Link to comment Share on other sites More sharing options...
Tx Redneck Posted May 1, 2019 Share Posted May 1, 2019 We're investigating this issue as it seems random. I'm able to successfully run the scan on 2 of my machines, but another person here at PCPitstop cannot. When we figure it out, I'll reply back here. In the meantime, thanks for your patience. Tx Link to comment Share on other sites More sharing options...
AMR1985 Posted May 1, 2019 Share Posted May 1, 2019 I am also trying to run the tests ive added the site to my allowed pop up blockers, active x test went fine and is running and I even did the WMI stuff and its connecting fine and I still cant get the dang page to load correctly. very frustrating as its for a job application Link to comment Share on other sites More sharing options...
MARTIN THOMPSON Posted July 3, 2019 Share Posted July 3, 2019 pc pitstop will not load I uninstalled it. now ii cant download ithttps://forums.pcpitstop.com/topic/207884-pc-pitstop-utility-did-not-load/# Link to comment Share on other sites More sharing options...
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