PC Pitstop utility did not load

[Wade W]

When I try to run the PC Pitstop OverDrive utility, I get an error saying the utility failed to load. I am running Win7 with IE11. I have followed all troubleshooting steps on the link provded in the error message. I tried running IE as administrator with no luck.

 

I have used the ActiveX test utility and it works. When I run OverDrive, I never get a prompt for a certificate.

 

Any suggestions would be greatly appreciated!

Edited April 28, 2019 by Wade W
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[Tx Redneck]

Hey Wade, 

 

We're working on a fix for this.

[Nancy Delaney]

I'm having the same issue and tried to download the uninstall tool but nothing is working

[duckedy]

I cannot run PC pitstop utility as I do not see where it should say download without account.

I have run the active control X and it works.  Why am I not able to run this test?

 

[Tx Redneck]

We're investigating this issue as it seems random. I'm able to successfully run the scan on 2 of my machines, but another person here at PCPitstop cannot. When we figure it out, I'll reply back here. In the meantime, thanks for your patience.

 

Tx 

[AMR1985]

I am also trying to run the tests ive added the site to my allowed pop up blockers, active x test went fine and is running and I even did the WMI stuff and its connecting fine and I still cant get the dang page to load correctly. very frustrating as its for a job application

[MARTIN THOMPSON]

pc pitstop will not load I uninstalled it. now ii cant download ithttps://forums.pcpitstop.com/topic/207884-pc-pitstop-utility-did-not-load/#