David in Winter Garden Posted March 13, 2019 Share Posted March 13, 2019 Third Request. Paid $50. Can’t download. Paid another $13 for backup disc. 2 week’s later no download disc. Do I have to complain to Fox News to get attention of PCMatic CEO? David Link to post Share on other sites
David in Winter Garden Posted March 13, 2019 Author Share Posted March 13, 2019 Yes. Contact Fox News Link to post Share on other sites
Tx Redneck Posted March 13, 2019 Share Posted March 13, 2019 Hello and I'm sorry you're having difficulty getting the software downloaded. One of our Customer Service members should be in touch with you soon. Tx Link to post Share on other sites
Molly M. Posted February 10, 2020 Share Posted February 10, 2020 I am also unable to download PC Matic, after paying for a year's subscription. Please help! Link to post Share on other sites
Tx Redneck Posted February 10, 2020 Share Posted February 10, 2020 Hola @Molly M. and To reinstall PC Matic or install the program on an additional computer, download and install the program by clicking the link below: https://pcmatic.com/download Once the program is installed, launch the application, and login to run the scan. For PC Matic, you only need to login with the same registered email address , and password as was previously used for the original installation. Do not click on the 'Register' or 'Edit' option or otherwise try to use the license key again. To reset your password click the link below: https://www.pcpitstop.com/support/#/kb/login-issue If you do not receive the link to reset the password in just a few minutes, be sure to check your junk mail folders both on the local email client and also at the online email program. To install SuperShield directly click the link below: https://supershield-files.pcpitstop.com/pcmaticss3.0.23.0-setup.exe Click the link below for a video guide for adding computers. Please let us know if we can be of further assistance. Tx Link to post Share on other sites
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