Paid $, can’t download, no disc ship

[David in Winter Garden]

Third Request. Paid $50. Can’t download. Paid another $13 for backup disc. 2 week’s later no download disc. Do I have to complain to Fox News to get attention of PCMatic CEO? David

[David in Winter Garden]

Yes. Contact Fox News

[Tx Redneck]

Hello and

 

I'm sorry you're having difficulty getting the software downloaded. One of our Customer Service members should be in touch with you soon. 

 

Tx

[Molly M.]

I am also unable to download PC Matic, after paying for a year's subscription. Please help!

[Tx Redneck]

Hola @Molly M. and

To reinstall PC Matic or install the program on an additional computer, download and install the program by clicking the link below: 

https://pcmatic.com/download

 

Once the program is installed, launch the application, and login to run the scan.  For PC Matic, you only need to login with the same registered email address , and password as was previously used for the original installation.  Do not click on the 'Register' or 'Edit' option or otherwise try to use the license key again.  To reset your password click the link below: 

https://www.pcpitstop.com/support/#/kb/login-issue

 

If you do not receive the link to reset the password in just a few minutes, be sure to check your junk mail folders both on the local email client and also at the online email program.

 

To install SuperShield directly click the link below:

https://supershield-files.pcpitstop.com/pcmaticss3.0.23.0-setup.exe

 

Click the link below for a video guide for adding computers. 

 

 

Please let us know if we can be of further assistance.

Tx