Paperboy Posted March 3, 2019 Share Posted March 3, 2019 Dell XPS 9570 with killer brand bluetooth chip using a Razer Atheris bluetooth mouse. My laptop has all the latest drivers avialable. So after I pair my mouse it works fine until I turn off my laptop or put it into sleep mode. When I resume, the mouse won't connect. Turning off the mouse and on again does not work. Turning BT off and off again does not work. The only way I found to get my mouse to work again is to remove it from BT devices, then pair it again. All the BT options are set to allow discovery, I even selected "allow BT devices to see name of PC" but nothing works. This mouse and laptop both are brand new. What should I do? Link to comment Share on other sites More sharing options...
Tx Redneck Posted March 3, 2019 Share Posted March 3, 2019 Are you using the receiver that came w/the mouse? Link to comment Share on other sites More sharing options...
Paperboy Posted March 4, 2019 Author Share Posted March 4, 2019 23 hours ago, Tx Redneck said: Are you using the receiver that came w/the mouse? No I'm using Bluetooth. Link to comment Share on other sites More sharing options...
Tx Redneck Posted March 5, 2019 Share Posted March 5, 2019 3 hours ago, Paperboy said: No I'm using Bluetooth. Try using the receiver that came with the mouse and see if the issue goes away. Link to comment Share on other sites More sharing options...
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