dougk Posted December 14, 2018 Share Posted December 14, 2018 I just got PCmatic and followed all the proper steps and did a full scan(used defaults), . Now my NIVDIA driver is an older one than I had b4 and when try to download from NVIDIA site it won"t do it. I also use a game sbscription where it proplerly shows all the games I play (several) but when I pick a random game and hit play I get a msg saying some obscure file will be saved (choose save or cancel) and I get no game, just a video of ads from the package provider, never can load a game! I been using this service for a year-it's a paid subscription service. Why get this msg now? I am not a PC expert at all! Why is the software wanting to save related files for? And where? I don't use the cloud unless PCMAtic does some way. I am stuck on this! My wife as well when she uses the PC. Link to post Share on other sites
Tx Redneck Posted December 14, 2018 Share Posted December 14, 2018 Hey dougk and Sorry for the difficulties you're encountering, if you'll open a support ticket at https://www.pcmatic.com/support/ we can get the necessary information to get this resolved. Tx Link to post Share on other sites
dougk Posted December 15, 2018 Author Share Posted December 15, 2018 three issues. NVIDIA card driver set to a much older one than I had installed. Game WOW detected it... Addons to WOW were set off-were on and latest available for WOW. My game suscription while showing all my games , when I select any one of them instead of being able to play it, I always got a strange msg followed by a default screen for looking at old news releases about the game. I fixed the first 2, but 3 is a mystery. I also conataced by mail the support for the game system. Help me if u can. I use W10 on a fast game based desktop PC. Doug Kendall Link to post Share on other sites
Tx Redneck Posted December 15, 2018 Share Posted December 15, 2018 Hey Doug, I replied to your first topic so we could get this resolved, were you able to submit a trouble ticket? Please refer back to your original post here. Link to post Share on other sites
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