ambiegirl24 Posted September 2, 2018 Share Posted September 2, 2018 I've been trying to run the PC Pitstop to find out the compatibility of my HP laptop but I\m never able to view the results. I get 1 of 2 error message and sometimes I get the survey (I don't fill it out, just press enter). One message tells me that I have cookies disabled or blocked on my browser but I had gone through the article on how to enable cookies on Internet Explorer and yet all of my cookies settings were correct. The other message I get is that more than 20 minutes elapsed since your last activity on PC Pitstop, but yet this message comes up right away I try scanning it. To scan my computer I also click on 'don't have an account' so not sure if that makes any difference, whether I have an account on this site or not. I've read through the troubleshooting page, had factory reset my laptop and make sure all updates are installed. I am using Internet Explorer 11 and my computer is running Windows 10. I'm not sure why I'm not able to see the results. Link to comment Share on other sites More sharing options...
Y kawika Posted September 2, 2018 Share Posted September 2, 2018 Hi There, Since you are using Windows 10, in Cortana, type: Internet Explorer It'll show up at the top of the search. Right Click on Internet Explorer and choose: 'Run as Administrator' Navigate yourself to the Overdrive test and run the scan, then post the final URL address back into this e-mail: http://www.pcpitstop.com/betapit/default.asp See if this resolves the issue for you. Y Link to comment Share on other sites More sharing options...
ambiegirl24 Posted September 3, 2018 Author Share Posted September 3, 2018 Yes, that's what I had been doing, right clicking on IE and then running as administrator. But I ran the test again and same error message, heres the final url link: http://www.pcpitstop.com/betapit/NoSession.asp?why=no_conid_cid&url=ComputerInfo.asp Link to comment Share on other sites More sharing options...
Y kawika Posted September 3, 2018 Share Posted September 3, 2018 Thanks for the update. I have sent a request to the devOps team to troubleshoot and remedy. Y Link to comment Share on other sites More sharing options...
makkie Posted June 25, 2019 Share Posted June 25, 2019 same problem for me please help http://www.pcpitstop.com/betapit/NoSession.asp?why=no_conid_cid&url=ComputerInfo.asp Link to comment Share on other sites More sharing options...
ByGeorge Posted October 13, 2019 Share Posted October 13, 2019 You, me and 1000s of others ... we wait ???? Link to comment Share on other sites More sharing options...
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