Kurttb1 Posted November 25, 2017 Share Posted November 25, 2017 2017-11-24 This month noticed that One very large Windows 7 update is not installing. It attempts to install, restarts the computer, says it is updating computer then says update failed then reverts back. All this installing and reverting back is taking up to a 5 minute wait for it to revert and finally offer me a sign in screen. The primary update which seems to be causing the issue is this - below first line is update name and then other info about it. 2017-11 Security Monthly Quality Rollup for Windows 7 for x64-based Systems (KB4048957) Download size: 203.4 MB You may need to restart your computer for this update to take effect. Update type: Important A security issue has been identified in a Microsoft software product that could affect your system. You can help protect your system by installing this update from Microsoft. For a complete listing of the issues that are included in this update, see the associated Microsoft Knowledge Base article. After you install this update, you may have to restart your system. More information: http://support.microsoft.com/help/4048957 Help and Support: http://support.microsoft.com/help/4048957 I need to know how to get this update to install without causing me all this time consuming problem. Also, I have tried going to services.msc and setting PCPitstop realtime to "disabled" then attempting to install and get the same results. Link to post Share on other sites
Y kawika Posted November 25, 2017 Share Posted November 25, 2017 Hi Kurt, Download and Save the stand alone installer for this patch from here: http://www.catalog.update.microsoft.com/Search.aspx?q=KB4048957 Next, disable Super Shield once again as you did previously and restart the computer. Navigate to the stand alone installer for KB4048957 and Right click it and choose: Run as Administrator Allow it to install and restart your computer. If successful, then be sure to turn your Super Shield protection back on. These latest updates are doing this with just about any 3rd party AV installed. You've got a handful of Windows 7 Pro computers, so I don't know if this occurred on just one or all of them, but if it is occurring on all of them, then after saving the KB4048957 update, put it on a flash drive and use that to move it from computer to computer. Here's a bit more information about this specific update: https://support.microsoft.com/en-us/help/4048957/windows-7-update-kb4048957 Y Link to post Share on other sites
Signman Posted December 4, 2017 Share Posted December 4, 2017 Y I have the same problem on my wife's Windows 7 computer. This update refuses to install. I followed your instructions except I don't get a "run as Administrator" when I right click the installer. Anyway after it goes through the process I get a box stating that the update is not for my computer or something to that effect. ( I'm not at that computer right now)??? Been trying to fix this since the update came out. Any other ideas? Link to post Share on other sites
nigsy Posted December 4, 2017 Share Posted December 4, 2017 2 hours ago, Signman said: Anyway after it goes through the process I get a box stating that the update is not for my computer or something to that effect. ( I'm not at that computer right now)??? Been trying to fix this since the update came out. Any other ideas? Check whether you are trying to install the 32 or 64 bit version. Use an elevated command prompt to launch the executable if you don't get admin rights in the context menu. Link to post Share on other sites
Kurttb1 Posted December 16, 2017 Author Share Posted December 16, 2017 This fix worked on a couple of my computers , 1. Back up your computer in case bad happens. Make a hard copy of these directions now .. 2. Go to Windows 7 button in lower left corner of screen .. in search box type in "msconfig" go up and right click on SERVICES and run as admin, basically your doing what is called a clean boot _ When at the SYSTEM CONFIGURATION BOX , on the GENERAL tab go down and hit the selective startup button then uncheck the "load startup items" box. Now go up and click on the SERVICES tab go down to the bottom left and check the "Hide all Microsoft Services" box... then go over to the right and click the DISABLE ALL button...hit apply ...hit Ok exit 3. reboot the computer 4. Now go to Windows Update and install the Updates. When the updates are installed then 5. ..Windows button, search msconfig ....Box... General Tab hit the NORMAL Startup button go to SERVICES tab and all the services should already have checks in the boxes. IF not, if the enable button is Bold, hit it and then hit apply, hit ok ..exit 6. REBOOT should be back to normal now. Link to post Share on other sites
Kurttb1 Posted December 16, 2017 Author Share Posted December 16, 2017 The CLEAN BOOT procedure above did not work for one of my computers so I decided to do a clean install of Windows 7 and while I was at it I used an SSD which saves lots of time !! Everything worked great all updates are installed all 200ish of them.. Link to post Share on other sites
nigsy Posted December 17, 2017 Share Posted December 17, 2017 Glad you got it sorted Link to post Share on other sites
Kurttb1 Posted January 9, 2018 Author Share Posted January 9, 2018 2018-01-09 Today my windows 7 x64 computers (5 of them all running PC-Matic) have not been able to install a large Security Update just released by Microsoft as listed below- "" 2018-01 Security Monthly Quality Rollup for Windows 7 for x64-based Systems (KB4056894) Download size: 231.4 MB You may need to restart your computer for this update to take effect. Update type: Important A security issue has been identified in a Microsoft software product that could affect your system. You can help protect your system by installing this update from Microsoft. For a complete listing of the issues that are included in this update, see the associated Microsoft Knowledge Base article. After you install this update, you may have to restart your system. More information: http://support.microsoft.com/help/4056894 Help and Support: http://support.microsoft.com/help/4056894"" Evidently PC Matic has an issue which will not allow these updates. And I would PC Matic to fix this without me having to jump thru hoops every month. Link to post Share on other sites
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