Mouse freezes on screen,computer crashes...

[leftydrummrr]

Last time this happened several times was last March. Not much trouble until recently.

We have an optical mouse,so I turn it off to save the battery.

More and more,I come back after 2-3 hours and the mouse is frozen and computer has crashed.

Computer will also crash in the middle of browsing,no apparent reason,no warning. Seems a little slow.

We have Windows 10, Avast Premium Antivirus, Safe Zone browser,Malwarebytes Premium Protection.

Thoughts?

Thanks

[Juliet]

Try a system restore back to a date when the mouse was working correctly.

 

This could also be related to hardware. Might want to post in the User to User forum too.

https://forums.pcpitstop.com/index.php?/forum/3-user-to-user-help/

[leftydrummrr]

Thanks,will do.

[nigsy]

I'm going to assume after 18 months this has been fixed.