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I have tried several times to purge INSTANTsupport looming on the top of the page. There is a banner to engage the link the Instant support. One thing that is an irritant when the banner pops up on a data entry and blocks the window.

I have purged the programs that link to this auto pop-up. The program reloads automatically.

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Please try resetting your browser to defaults and manually uninstall any and all tool bars in Start>Control Panel>Uninstall a program or Programs and Features (or Add/Remove Programs). There are instructions at the link below to help with resetting the browser:

:) Y
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