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High level threats running extremely slow


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Please open PC Matic and click on Options>Scan Options and check that the Type of Malware Scan is set to Quick and not Full. Be sure to click on the red Save button before closing the Options screen.

 

Full will scan every file on the computer and can literally take hours. Quick will find 99% of all malware that could be hiding on the computer but should run in much less time.

 

 

If that does not resolve the issue please open a ticket at our help desk so that we can get some more information and see what is going on.

You can open a ticket from here:
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