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John Bowles
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:wp:

 

You can access and change the renewal status through your PC Pitstop customer account.

 

To access your PC Pitstop customer account, please visit our home page at http://www.pcpitstop.com/ and put the mouse cursor on the "Support" button at the top of the screen, then click on "Customer Service" from the drop down menu.

 

From the new screen that opens, click on the circle in front of "Update account information/automatic renewal status" and then click on "Next".

 

You can also access our customer service page at anytime by clicking the link below:

http://www.pcpitstop.com/store/service.asp

 

If you need a password lookup, you can do that from here:

http://www.pcpitstop.com/pcpitstop/email_my_password.asp?

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  • 6 years later...

I need to cancel this subscription.  This is a duplicate account and I don't need it.  Your process to cancel an auto renewal is not functional and needs to be addressed.  How the heck can you be an honest company when your website does not allow cancellations without calling a automated line that is horrible not helpful at all.  You have no real options.   

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On 4/28/2022 at 11:44 AM, elevated_arms said:

I need to cancel this subscription.  This is a duplicate account and I don't need it.  Your process to cancel an auto renewal is not functional and needs to be addressed.  How the heck can you be an honest company when your website does not allow cancellations without calling a automated line that is horrible not helpful at all.  You have no real options.   

Hola @elevated_arms and :wpcm:

Sorry for the inconvenience and the feedback, we can use this to help improve our processes, so thanks for that. We got this taken care of for you and no further action is required from you.

 

If you have any questions, please do not hesitate to reach out to our Help desk at https://www.pcmatic.com/support/

 

Thanks for being a part of the PC Matic Family!

 

Tx 🤠

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