Bmac21 Posted July 4, 2015 Share Posted July 4, 2015 (edited) Hello, I keep tryin to run PC Matic to do my weekly scan and when i open it regardless as user or as administator I receive the error PC Pitstop Error, and no number, just directs me to these forums. I would really appreciate any assistance in getting this resolved. I run windows 7. Thanks in advance. I have also tried running in safe mode with network, and will not run Edited July 4, 2015 by Bmac21 Link to comment Share on other sites More sharing options...
dky500 Posted July 4, 2015 Share Posted July 4, 2015 I'm also having the same issue. Just started happening last night (Windows 7). My weekly scheduled scan ran early this morning as scheduled (received email confirmation) but unable to open PC Matic to view results. Link to comment Share on other sites More sharing options...
IntelGuy Posted July 4, 2015 Share Posted July 4, 2015 The problem was a result of a server issue on our end. It should be fixed now. Thanks for your patience. Link to comment Share on other sites More sharing options...
Paul Spanos Posted July 8, 2015 Share Posted July 8, 2015 Hello, I'm still getting an error trying to run PC Matic, ( PC Pitstop error) any help please.. Thanks Link to comment Share on other sites More sharing options...
TSHOOK Posted July 8, 2015 Share Posted July 8, 2015 I have the same error Link to comment Share on other sites More sharing options...
Y kawika Posted July 8, 2015 Share Posted July 8, 2015 Thanks, I've alerted the troops to get it resolved. Y Link to comment Share on other sites More sharing options...
Y kawika Posted July 8, 2015 Share Posted July 8, 2015 Try it again, I got an all clear. Y Link to comment Share on other sites More sharing options...
ladyjea Posted July 8, 2015 Share Posted July 8, 2015 Just tried launching and it is ok now. Thank you. Link to comment Share on other sites More sharing options...
Y kawika Posted July 8, 2015 Share Posted July 8, 2015 ladyjea! Thanks for the confirmation most appreciated Y Link to comment Share on other sites More sharing options...
Anthony Valiulis Posted July 20, 2015 Share Posted July 20, 2015 I just started getting this error message today. It is still there. Link to comment Share on other sites More sharing options...
Bennie Thomas Posted July 20, 2015 Share Posted July 20, 2015 The problem is still there. Please help! Thank you Link to comment Share on other sites More sharing options...
surv2012 Posted July 20, 2015 Share Posted July 20, 2015 Same error. Just downloaded yesterday. Now wondering if it was a mistake. Very frustrated Link to comment Share on other sites More sharing options...
lightoptic Posted July 20, 2015 Share Posted July 20, 2015 Same problem here - all 5 PCs have error message when trying to start PC Matic. OK PC Matic - lets get it fixed. Link to comment Share on other sites More sharing options...
raksasha Posted July 20, 2015 Share Posted July 20, 2015 I'm getting that same error. I had no issues until today. I installed on a new computer yesterday. I ran scans. Now neither computer can contact PC Matic servers Link to comment Share on other sites More sharing options...
Bennie Thomas Posted July 20, 2015 Share Posted July 20, 2015 Mine is now working correctly. Link to comment Share on other sites More sharing options...
IntelGuy Posted July 21, 2015 Share Posted July 21, 2015 We had an unexpected server issue earlier today. It is fixed now. Link to comment Share on other sites More sharing options...
justvinnie Posted July 25, 2015 Share Posted July 25, 2015 PC Pitstop Error "We're sorry. An error occurred processing the page you requested..." I was just launching the program for a quick scan. This error appeared on 2 computers. I've only been a customer for 2 days. Is this common? Thanks. Link to comment Share on other sites More sharing options...
jdrahovsky Posted July 25, 2015 Share Posted July 25, 2015 I am getting the same error as all of the above mentioned. I have just renewed my subscription. I really hope that this can be fixed soon. Link to comment Share on other sites More sharing options...
Pam Curry Posted July 25, 2015 Share Posted July 25, 2015 Having same problem as above! Can't get in at all!! Never had this problem before! Link to comment Share on other sites More sharing options...
Jackie Babcock Posted July 26, 2015 Share Posted July 26, 2015 I'm also having the same problem. Has always worked great. Still not fixed. Link to comment Share on other sites More sharing options...
domj Posted July 26, 2015 Share Posted July 26, 2015 Keep getting error message also what should I do, I have been a pcmatic user for years and this never happened before don't know what to do Link to comment Share on other sites More sharing options...
caintry_boy Posted July 26, 2015 Share Posted July 26, 2015 We've been having some trouble with the server, that may be the trouble. Please wait a spell and try again... Also try rebooting the machine and see if that helps. Link to comment Share on other sites More sharing options...
cochise60 Posted July 26, 2015 Share Posted July 26, 2015 Finally started working tonight. Before program started working my computer got very slow. While running PC Matic I got a window that said I should stop running the script as something was causing the computer to operate slowly and if I continued it might cause the computer to completely stop running. I disregarded the warning and kept the program running. Finally the program found and corrected the problem. My point is why would PC Matic have in its program a warning that if heeded would not correct the problem when the whole point of running the program is to fix what is wrong with the computer. Link to comment Share on other sites More sharing options...
IntelGuy Posted July 27, 2015 Share Posted July 27, 2015 The slow script warning is coming from Windows, not PC Matic. Windows is tracking how long the script takes to run, and when the server is having issues it takes too long, so Windows pops the message. Running PC Matic is not what fixed the problem. The problem was fixed on the remote server. Link to comment Share on other sites More sharing options...
cochise60 Posted July 28, 2015 Share Posted July 28, 2015 Today the problem is back again. What can I do to fix the problem? Link to comment Share on other sites More sharing options...
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