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Hi, first off all - thanks everyone for the time you all put into helping people on the forums. I have come here for help for many years.

 

Now, I have a 8300 CMT HP elite pro, i7 2600, 16 GB Ram, EVGA 750, running windows 7 pro. A couple of weeks ago it started having issues where a popup would say something like adobeupdate.exe error and you could click ok and it would endlessly pop-up with something different. then it began restarting on its own. Most recently, it had an error stating it had to restart due to bluescreen. I went into startup repair menu and reinstalled windows 7. There were no pop-up issues after this but now it wont startup in regular mode (it did initially for about 1 week). I can run fine in safe-mode with networking. I have run malwarebytes - nothing found. Housetrend micro - nothing found. If I try to startup now, it stalls after windows screen and stays black. Any tips on what to do next would be appreciated. Thanks - Jerrod

 

http://www.pcpitstop.com/betapit/sec.asp?conid=25776808&report=Summary

Edited by sprin001
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Update

Ran windows repair and think that was slightly helpful

unplugged all USB and restarted in regular mode, seems to be working fine at this point.

Chkdsk was normal

I will update if any future problems or fixes arise. thanks

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Came home and now doing random restarts again

Screen came on to blue screen stating kernel error and when clicked anything it restarted on its own but again will not progress through startup in regular mode

running in safe mode with networking no issues.

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Hi Sprin001,

Have you tried the hp forums? A quick goggle search using 8300 cmt hp elite pro startup problem brought up numerous hits. One thread I found interesting involved usb drives. You mentioned unplugging usb devices. See if this thread can set you in the right direction. Hope it helps.

http://h30499.www3.hp.com/t5/Business-PCs-Compaq-Elite-Pro/Elite-8300-won-t-boot-with-USB-drive-connected/td-p/6414442#.VScp7_nF-Sp

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Thanks for the reply Zowie. I did remove all USB from the PC, I had a 1TB external attached, and think this has been mildly helpful. Havent had an issue for a few days now but turned on PC this morning with new message "windows has recovered from an unexpected shutdown." I know it's not my hardware, all memory test have been normal. I can't pinpoint what's causing it!? thanks

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Empty all your temporary folders: Download TFC by Old Timer http://www.geekstogo.com/forum/TFC-Temp-File-Cleaner-OldTimer-file187.html and save it to your desktop.

Save any unsaved work. TFC will close ALL open programs including your browser! This will also eliminate all desktop shortcuts, so just be aware!

Double-click on TFC.exe to run it. If you are using Vista/Windows 7 right-click on the file and choose Run As Administrator.
Click the Start button to begin the cleaning process and let it run uninterrupted to completion.

Important! Manually reboot the machine to ensure a complete clean.

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Here's the latest. Thanks Jacee, I will run that now. Another update, after this I went in and disabled hibernate through cmd prompt.

 

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033

Additional information about the problem:
BCCode: 7a
BCP1: 0000000000000020
BCP2: FFFFFFFFC000009D
BCP3: FFFFFA800DE58078
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\041415-18142-01.dmp
C:\Users\Jerrod\AppData\Local\Temp\WER-40482-0.sysdata.xml

Edited by sprin001
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Thanks again Jacee,

I will do that when I get home. I did all the above and things had been great. I notice it only happens when my wife presses the sleep button on the keyboard that when trying to "wake" from sleep is usually where it goes into shutdown errors and BSOD. I'll completely remove adobe reader and common file installer and see how it goes. Problem: My wife uses adobe creative cloud to do photo-editing - we will see how this goes. -JS

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  • 3 weeks later...

I had BSOD again. Can't figure how to post dump file right now.

 

Continuing to have intermittent BSOD and unexpected shutdown issues. Ran anvisoft from USB which apparently found problems in almost all areas. Have repaired and will update as I go.

Edited by sprin001
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