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WaterstonFan

Blue screen of death, virus?

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Theres something not wanting to load....

 

Hi, lets first have a look at the stop code.

 

 

Download BlueScreenView

No installation required.

Double click on BlueScreenView.exe file to run the program.

When scanning is done, go Edit>Select All.

Go File>Save Selected Items, and save the report as BSOD.txt.

Open BSOD.txt in Notepad, copy all content, and paste it into your next reply.

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Okay, here it is. Just an FYI, I did do a scan with Norton and Malware Bytes but found no viruses.

 

==================================================
Dump File : 021515-39967-01.dmp
Crash Time : 2/15/2015 5:05:02 PM
Bug Check String :
Bug Check Code : 0x00000116
Parameter 1 : fffffa80`07116380
Parameter 2 : fffff880`0f3c5f00
Parameter 3 : 00000000`00000000
Parameter 4 : 00000000`00000002
Caused By Driver : nvlddmkm.sys
Caused By Address : nvlddmkm.sys+11ef00
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+74ec0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\021515-39967-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 336,035
Dump File Time : 2/15/2015 5:06:31 PM
==================================================
==================================================
Dump File : 021515-40497-01.dmp
Crash Time : 2/15/2015 5:03:43 PM
Bug Check String :
Bug Check Code : 0x00000116
Parameter 1 : fffffa80`059f9010
Parameter 2 : fffff880`0f3d5f00
Parameter 3 : 00000000`00000000
Parameter 4 : 00000000`00000002
Caused By Driver : dxgmms1.sys
Caused By Address : dxgmms1.sys+ff13
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+74ec0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\021515-40497-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 336,035
Dump File Time : 2/15/2015 5:04:37 PM
==================================================
==================================================
Dump File : 021515-37159-01.dmp
Crash Time : 2/15/2015 5:02:22 PM
Bug Check String :
Bug Check Code : 0x00000116
Parameter 1 : fffffa80`082204e0
Parameter 2 : fffff880`0f33df00
Parameter 3 : 00000000`00000000
Parameter 4 : 00000000`00000002
Caused By Driver : dxgkrnl.sys
Caused By Address : dxgkrnl.sys+5d134
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+74ec0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\021515-37159-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 336,035
Dump File Time : 2/15/2015 5:03:25 PM
==================================================
Edited by WaterstonFan

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not sure but trying to research this it might be pointing to a video or graphics driver. If this is the case I hoping we will have a few of the tech guys jump in here and give a few instructions.

 

Please download MiniToolBox http://www.bleepingcomputer.com/download/minitoolbox/

save it to your desktop and run it.

 

Checkmark the following check-boxes:

 

Flush DNS

List last 10 Event Viewer log

List Installed Programs

List Devices

List Users, Partitions and Memory size.

List Minidump Files

 

Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run.

 

~~~~~~~~~~~~~~~~`

 

Also please download Windows Repair (all in one) from here

 

step-4-tab.jpg

Install the program then go to step 4 and create a new system restore point and new registry backup.

 

Go to Step 2 and allow it to run CheckDisk by clicking on Do It button:

p22001645.gif

 

 

 

NEXT

On the the Start Repairs tab => Click the Start

start-repairs-tab.jpg

 

 

Please ensure that ONLY items seen in the image below are ticked as indicated (they're all checked by default):

p22001647.gif

 

Click on box next to the Restart System when Finished. Then click on Start.

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I have not done the second one yet because I am not sure which to download. Is it the one that says Installer then has 5 download buttons, do I click on the download button that says mirror 4?

it says I need to do a clean reboot, does that mean I need to restart the computer first before doing the second one you want me to do?
MiniToolBox by Farbar Version: 30-11-2014
Ran by Andrea (administrator) on 16-02-2015 at 15:11:09
Running from "C:\Users\Andrea\Downloads"
Microsoft Windows 7 Home Premium Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************
========================= Flush DNS: ===================================
Windows IP Configuration
Successfully flushed the DNS Resolver Cache.
========================= Event log errors: ===============================
Application errors:
==================
Error: (02/15/2015 02:39:30 PM) (Source: Application Error) (User: )
Description: Faulting application name: N360.exe, version: 12.11.4.4, time stamp: 0x53f531a0
Faulting module name: NAVEX32a.DLL_unloaded, version: 0.0.0.0, time stamp: 0x54670618
Exception code: 0xc0000005
Fault offset: 0x701476f7
Faulting process id: 0x65c
Faulting application start time: 0xN360.exe0
Faulting application path: N360.exe1
Faulting module path: N360.exe2
Report Id: N360.exe3
Error: (02/11/2015 08:55:37 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "assemblyIdentity1".Error in manifest or policy file "assemblyIdentity2" on line assemblyIdentity3.
The value "MAJOR_VERSION.MINOR_VERSION.BUILD_NUMBER_MAJOR.BUILD_NUMBER_MINOR" of attribute "version" in element "assemblyIdentity" is invalid.
Error: (02/06/2015 08:42:21 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "assemblyIdentity1".Error in manifest or policy file "assemblyIdentity2" on line assemblyIdentity3.
The value "MAJOR_VERSION.MINOR_VERSION.BUILD_NUMBER_MAJOR.BUILD_NUMBER_MINOR" of attribute "version" in element "assemblyIdentity" is invalid.
Error: (02/04/2015 08:35:32 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "assemblyIdentity1".Error in manifest or policy file "assemblyIdentity2" on line assemblyIdentity3.
The value "MAJOR_VERSION.MINOR_VERSION.BUILD_NUMBER_MAJOR.BUILD_NUMBER_MINOR" of attribute "version" in element "assemblyIdentity" is invalid.
Error: (02/02/2015 09:25:13 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "assemblyIdentity1".Error in manifest or policy file "assemblyIdentity2" on line assemblyIdentity3.
The value "MAJOR_VERSION.MINOR_VERSION.BUILD_NUMBER_MAJOR.BUILD_NUMBER_MINOR" of attribute "version" in element "assemblyIdentity" is invalid.
Error: (02/01/2015 03:03:26 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "assemblyIdentity1".Error in manifest or policy file "assemblyIdentity2" on line assemblyIdentity3.
The value "MAJOR_VERSION.MINOR_VERSION.BUILD_NUMBER_MAJOR.BUILD_NUMBER_MINOR" of attribute "version" in element "assemblyIdentity" is invalid.
Error: (01/30/2015 09:59:14 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "assemblyIdentity1".Error in manifest or policy file "assemblyIdentity2" on line assemblyIdentity3.
The value "MAJOR_VERSION.MINOR_VERSION.BUILD_NUMBER_MAJOR.BUILD_NUMBER_MINOR" of attribute "version" in element "assemblyIdentity" is invalid.
Error: (01/28/2015 03:07:49 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "assemblyIdentity1".Error in manifest or policy file "assemblyIdentity2" on line assemblyIdentity3.
The value "MAJOR_VERSION.MINOR_VERSION.BUILD_NUMBER_MAJOR.BUILD_NUMBER_MINOR" of attribute "version" in element "assemblyIdentity" is invalid.
Error: (01/27/2015 03:52:32 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "assemblyIdentity1".Error in manifest or policy file "assemblyIdentity2" on line assemblyIdentity3.
The value "MAJOR_VERSION.MINOR_VERSION.BUILD_NUMBER_MAJOR.BUILD_NUMBER_MINOR" of attribute "version" in element "assemblyIdentity" is invalid.
Error: (01/26/2015 08:34:49 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "assemblyIdentity1".Error in manifest or policy file "assemblyIdentity2" on line assemblyIdentity3.
The value "MAJOR_VERSION.MINOR_VERSION.BUILD_NUMBER_MAJOR.BUILD_NUMBER_MINOR" of attribute "version" in element "assemblyIdentity" is invalid.
System errors:
=============
Error: (02/15/2015 05:06:48 PM) (Source: BugCheck) (User: )
Description: 0x00000116 (0xfffffa8007116380, 0xfffff8800f3c5f00, 0x0000000000000000, 0x0000000000000002)C:\Windows\Minidump\021515-39967-01.dmp021515-39967-01
Error: (02/15/2015 05:06:43 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 5:04:57 PM on ‎2/‎15/‎2015 was unexpected.
Error: (02/15/2015 02:39:38 PM) (Source: Service Control Manager) (User: )
Description: The Norton 360 service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.
Error: (02/15/2015 02:39:12 PM) (Source: Service Control Manager) (User: )
Description: The HP Support Assistant Service service failed to start due to the following error:
%%1053
Error: (02/15/2015 02:39:12 PM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the HP Support Assistant Service service to connect.
Error: (02/15/2015 02:33:39 PM) (Source: Service Control Manager) (User: )
Description: The Windows Modules Installer service did not shut down properly after receiving a preshutdown control.
Error: (02/15/2015 02:15:51 PM) (Source: Service Control Manager) (User: )
Description: The Windows Update service did not shut down properly after receiving a preshutdown control.
Error: (02/13/2015 00:03:01 PM) (Source: BROWSER) (User: )
Description: The browser service has failed to retrieve the backup list too many times on transport \Device\NetBT_Tcpip_{03B18426-7E5C-4E43-8AA9-107E12B25EAE}.
The backup browser is stopping.
Error: (02/10/2015 04:43:34 PM) (Source: BugCheck) (User: )
Description: 0x00000116 (0xfffffa80073864e0, 0xfffff8800f371f00, 0x0000000000000000, 0x0000000000000002)C:\Windows\Minidump\021015-33025-01.dmp021015-33025-01
Error: (02/10/2015 04:43:33 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 4:41:32 PM on ‎2/‎10/‎2015 was unexpected.
Microsoft Office Sessions:
=========================
Error: (02/15/2015 02:39:30 PM) (Source: Application Error)(User: )
Description: N360.exe12.11.4.453f531a0NAVEX32a.DLL_unloaded0.0.0.054670618c0000005701476f765c01d0496fd12c8e20C:\Program Files (x86)\Norton 360\Engine\21.6.0.32\N360.exeNAVEX32a.DLL808ea7e0-b563-11e4-82e0-7071bcf6bdc7
Error: (02/11/2015 08:55:37 PM) (Source: SideBySide)(User: )
Description: assemblyIdentityversionMAJOR_VERSION.MINOR_VERSION.BUILD_NUMBER_MAJOR.BUILD_NUMBER_MINORC:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Adobe AIR.dllC:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Adobe AIR.dll3
Error: (02/06/2015 08:42:21 PM) (Source: SideBySide)(User: )
Description: assemblyIdentityversionMAJOR_VERSION.MINOR_VERSION.BUILD_NUMBER_MAJOR.BUILD_NUMBER_MINORC:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Adobe AIR.dllC:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Adobe AIR.dll3
Error: (02/04/2015 08:35:32 PM) (Source: SideBySide)(User: )
Description: assemblyIdentityversionMAJOR_VERSION.MINOR_VERSION.BUILD_NUMBER_MAJOR.BUILD_NUMBER_MINORC:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Adobe AIR.dllC:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Adobe AIR.dll3
Error: (02/02/2015 09:25:13 PM) (Source: SideBySide)(User: )
Description: assemblyIdentityversionMAJOR_VERSION.MINOR_VERSION.BUILD_NUMBER_MAJOR.BUILD_NUMBER_MINORC:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Adobe AIR.dllC:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Adobe AIR.dll3
Error: (02/01/2015 03:03:26 PM) (Source: SideBySide)(User: )
Description: assemblyIdentityversionMAJOR_VERSION.MINOR_VERSION.BUILD_NUMBER_MAJOR.BUILD_NUMBER_MINORC:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Adobe AIR.dllC:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Adobe AIR.dll3
Error: (01/30/2015 09:59:14 PM) (Source: SideBySide)(User: )
Description: assemblyIdentityversionMAJOR_VERSION.MINOR_VERSION.BUILD_NUMBER_MAJOR.BUILD_NUMBER_MINORC:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Adobe AIR.dllC:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Adobe AIR.dll3
Error: (01/28/2015 03:07:49 PM) (Source: SideBySide)(User: )
Description: assemblyIdentityversionMAJOR_VERSION.MINOR_VERSION.BUILD_NUMBER_MAJOR.BUILD_NUMBER_MINORC:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Adobe AIR.dllC:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Adobe AIR.dll3
Error: (01/27/2015 03:52:32 PM) (Source: SideBySide)(User: )
Description: assemblyIdentityversionMAJOR_VERSION.MINOR_VERSION.BUILD_NUMBER_MAJOR.BUILD_NUMBER_MINORC:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Adobe AIR.dllC:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Adobe AIR.dll3
Error: (01/26/2015 08:34:49 PM) (Source: SideBySide)(User: )
Description: assemblyIdentityversionMAJOR_VERSION.MINOR_VERSION.BUILD_NUMBER_MAJOR.BUILD_NUMBER_MINORC:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Adobe AIR.dllC:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Adobe AIR.dll3
=========================== Installed Programs ============================
Adobe AIR (HKLM-x32\...\Adobe AIR) (Version: 1.5.3.9130 - Adobe Systems Inc.)
Adobe AIR (x32 Version: 1.5.3.9130 - Adobe Systems Inc.) Hidden
Adobe Flash Player 10 ActiveX (HKLM-x32\...\{FFB768E4-E427-4553-BC36-A11F5E62A94D}) (Version: 10.1.53.64 - Adobe Systems Incorporated)
Adobe Flash Player 11 Plugin (HKLM-x32\...\Adobe Flash Player Plugin) (Version: 11.6.602.168 - Adobe Systems Incorporated)
Adobe Reader XI (11.0.10) (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AB0000000001}) (Version: 11.0.10 - Adobe Systems Incorporated)
Agatha Christie - Peril at End House (x32 Version: 2.2.0.95 - WildTangent) Hidden
AIM for Windows (HKCU\...\AIM) (Version: - AOL Inc.)
Bejeweled 2 Deluxe (x32 Version: 2.2.0.95 - WildTangent) Hidden
Bing Bar (HKLM-x32\...\{3365E735-48A6-4194-9988-CE59AC5AE503}) (Version: 7.3.132.0 - Microsoft Corporation)
Bing Rewards Client Installer (x32 Version: 16.0.345.0 - Microsoft Corporation) Hidden
Blackhawk Striker 2 (x32 Version: 2.2.0.95 - WildTangent) Hidden
Blasterball 3 (x32 Version: 2.2.0.95 - WildTangent) Hidden
Blio (HKLM-x32\...\{504CC891-B140-4E1B-860B-5E4C1DFBA9E3}) (Version: 2.0.5350 - K-NFB Reading Technology, Inc.)
Bounce Symphony (x32 Version: 2.2.0.95 - WildTangent) Hidden
Build-a-lot 2 (x32 Version: 2.2.0.95 - WildTangent) Hidden
Cake Mania (x32 Version: 2.2.0.95 - WildTangent) Hidden
CCleaner (HKLM\...\CCleaner) (Version: 3.03 - Piriform)
Chuzzle Deluxe (x32 Version: 2.2.0.95 - WildTangent) Hidden
CyberLink DVD Suite Deluxe (HKLM-x32\...\InstallShield_{1FBF6C24-C1FD-4101-A42B-0C564F9E8E79}) (Version: 7.0.3210 - CyberLink Corp.)
CyberLink DVD Suite Deluxe (x32 Version: 7.0.3210 - CyberLink Corp.) Hidden
D3DX10 (x32 Version: 15.4.2368.0902 - Microsoft) Hidden
Definition Update for Microsoft Office 2010 (KB2956079) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{03F28B72-0BEC-4998-95D9-4AA9418D0041}) (Version: - Microsoft)
Diner Dash 2 Restaurant Rescue (x32 Version: 2.2.0.95 - WildTangent) Hidden
Dora's World Adventure (x32 Version: 2.2.0.95 - WildTangent) Hidden
Download Updater (AOL Inc.) (HKLM-x32\...\SoftwareUpdUtility) (Version: - AOL Inc.)
DVD Menu Pack for HP MediaSmart Video (HKLM-x32\...\InstallShield_{FB4BB287-37F9-4E27-9C4D-2D3882E08EFF}) (Version: 4.2.4412 - Hewlett-Packard)
DVD Menu Pack for HP MediaSmart Video (x32 Version: 4.2.4412 - Hewlett-Packard) Hidden
Escape Rosecliff Island (x32 Version: 2.2.0.95 - WildTangent) Hidden
Farm Frenzy (x32 Version: 2.2.0.95 - WildTangent) Hidden
FATE (x32 Version: 2.2.0.95 - WildTangent) Hidden
Final Drive Nitro (x32 Version: 2.2.0.95 - WildTangent) Hidden
Google Chrome (HKCU\...\Google Chrome) (Version: 40.0.2214.111 - Google Inc.)
Heroes of Hellas 2 - Olympia (x32 Version: 2.2.0.95 - WildTangent) Hidden
Hewlett-Packard ACLM.NET v1.2.2.3 (x32 Version: 1.00.0000 - Hewlett-Packard Company) Hidden
HP Auto (Version: 1.0.12494.3472 - Hewlett-Packard Company) Hidden
HP Client Services (Version: 1.0.12656.3472 - Hewlett-Packard) Hidden
HP Customer Experience Enhancements (x32 Version: 6.0.1.8 - Hewlett-Packard) Hidden
HP Game Console (x32 Version: - WildTangent) Hidden
HP Games (HKLM-x32\...\WildTangent hp Master Uninstall) (Version: 1.0.1.5 - WildTangent)
HP MediaSmart DVD (HKLM-x32\...\InstallShield_{DCCAD079-F92C-44DA-B258-624FC6517A5A}) (Version: 4.2.4521 - Hewlett-Packard)
HP MediaSmart DVD (x32 Version: 4.2.4521 - Hewlett-Packard) Hidden
HP MediaSmart Music (HKLM-x32\...\InstallShield_{91A34181-9FAD-43AB-A35F-E7A8945B7E1C}) (Version: 4.2.4517 - Hewlett-Packard)
HP MediaSmart Music (x32 Version: 4.2.4517 - Hewlett-Packard) Hidden
HP MediaSmart Photo (HKLM-x32\...\InstallShield_{6DAF8CDC-9B04-413B-A0F2-BCC13CF8A5BF}) (Version: 4.2.4513 - Hewlett-Packard)
HP MediaSmart Photo (x32 Version: 4.2.4513 - Hewlett-Packard) Hidden
HP MediaSmart SmartMenu (HKLM\...\{A40F60B1-F1E1-452E-96A5-FF97F9A2D102}) (Version: 3.1.2.4 - Hewlett-Packard)
HP MediaSmart Video (HKLM-x32\...\InstallShield_{D12E3E7F-1B13-4933-A915-16C7DD37A095}) (Version: 4.2.4522 - Hewlett-Packard)
HP MediaSmart Video (x32 Version: 4.2.4522 - Hewlett-Packard) Hidden
HP MovieStore (HKLM-x32\...\{9008D736-35CA-40DB-A2BE-5F32D954E5AA}) (Version: 2.0.2 - Hewlett-Packard)
HP MovieStore (x32 Version: 1.0.027 - Hewlett-Packard) Hidden
HP Odometer (HKLM-x32\...\{B8AC1A89-FFD1-4F97-8051-E505A160F562}) (Version: 2.10.0000 - Hewlett-Packard)
HP Officejet 6500 E710a-f Basic Device Software (HKLM\...\{EC21DBC6-C760-463D-8866-BFACBB28A3E3}) (Version: 22.50.231.0 - Hewlett-Packard Co.)
HP Officejet 6500 E710a-f Help (HKLM-x32\...\{037CD593-D760-4A00-B030-7BBAFA1123FE}) (Version: 140.0.2.2 - Hewlett Packard)
HP Officejet 6500 E710a-f Product Improvement Study (HKLM\...\{E319D46F-4F14-4867-94CD-FB203ED60AFC}) (Version: 22.50.231.0 - Hewlett-Packard Co.)
HP Product Detection (HKLM-x32\...\{A436F67F-687E-4736-BD2B-537121A804CF}) (Version: 11.14.0001 - HP)
HP Setup (HKLM-x32\...\{53469506-A37E-4314-A9D9-38724EC23A75}) (Version: 8.4.4400.3525 - Hewlett-Packard Company)
HP Setup Manager (HKLM-x32\...\{AE856388-AFAD-4753-81DF-D96B19D0A17C}) (Version: 1.0.12844.3519 - Hewlett-Packard Company)
HP Support Assistant (HKLM-x32\...\{E35A3B13-78CD-4967-8AC8-AA9FDA693EDE}) (Version: 7.4.45.4 - Hewlett-Packard Company)
HP Support Information (HKLM-x32\...\{7F2A11F4-EAE8-4325-83EC-E3E99F85169E}) (Version: 10.1.1000 - Hewlett-Packard)
HP Update (HKLM-x32\...\{B0069CFA-5BB9-4C03-B1C6-89CE290E5AFE}) (Version: 5.002.006.003 - Hewlett-Packard)
HP Vision Hardware Diagnostics (HKLM\...\{D79A02E9-6713-4335-9668-AAC7474C0C0E}) (Version: 2.1.6.0 - Hewlett-Packard)
HPDiagnosticAlert (x32 Version: 1.00.0000 - Microsoft) Hidden
Hulu Desktop (HKCU\...\HuluDesktop) (Version: 0.9.13 - Hulu LLC)
I.R.I.S. OCR (HKLM-x32\...\{CA6BCA2F-EDEB-408F-850B-31404BE16A61}) (Version: 12.3.4.0 - HP)
Java 8 Update 31 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83218031F0}) (Version: 8.0.310 - Oracle Corporation)
Java Auto Updater (x32 Version: 2.8.31.13 - Oracle Corporation) Hidden
Jewel Quest Solitaire 2 (x32 Version: 2.2.0.95 - WildTangent) Hidden
Junk Mail filter update (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Kobo (HKLM-x32\...\Kobo) (Version: 1.6 - Kobo Inc.)
LabelPrint (HKLM-x32\...\InstallShield_{C59C179C-668D-49A9-B6EA-0121CCFC1243}) (Version: 2.5.3130 - CyberLink Corp.)
LabelPrint (x32 Version: 2.5.3130 - CyberLink Corp.) Hidden
LightScribe System Software (HKLM-x32\...\{46BA053F-57B3-4153-BDB6-D37EEC8B12D7}) (Version: 1.18.15.1 - LightScribe)
Malwarebytes Anti-Malware version 2.0.4.1028 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.0.4.1028 - Malwarebytes Corporation)
Marketsplash Shortcuts (HKLM-x32\...\{16FCDD97-AE09-476B-88CD-261D852BD34C}) (Version: 1.0.1.7 - Hewlett-Packard)
Microsoft .NET Framework 4.5.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.50938 - Microsoft Corporation)
Microsoft .NET Framework 4.5.1 (Version: 4.5.50938 - Microsoft Corporation) Hidden
Microsoft Application Error Reporting (Version: 12.0.6015.5000 - Microsoft Corporation) Hidden
Microsoft Office 2010 Service Pack 1 (SP1) (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{047B0968-E622-4FAA-9B4B-121FA109EDDE}) (Version: - Microsoft)
Microsoft Office 2010 Service Pack 1 (SP1) (x32 Version: - Microsoft) Hidden
Microsoft Office Access MUI (English) 2010 (x32 Version: 14.0.6029.1000 - Microsoft Corporation) Hidden
Microsoft Office Access Setup Metadata MUI (English) 2010 (x32 Version: 14.0.6029.1000 - Microsoft Corporation) Hidden
Microsoft Office Excel MUI (English) 2010 (x32 Version: 14.0.6029.1000 - Microsoft Corporation) Hidden
Microsoft Office Home and Student 2010 (HKLM-x32\...\Office14.SingleImage) (Version: 14.0.6029.1000 - Microsoft Corporation)
Microsoft Office Office 64-bit Components 2010 (Version: 14.0.6029.1000 - Microsoft Corporation) Hidden
Microsoft Office OneNote MUI (English) 2010 (x32 Version: 14.0.6029.1000 - Microsoft Corporation) Hidden
Microsoft Office Outlook MUI (English) 2010 (x32 Version: 14.0.6029.1000 - Microsoft Corporation) Hidden
Microsoft Office PowerPoint MUI (English) 2010 (x32 Version: 14.0.6029.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (English) 2010 (x32 Version: 14.0.6029.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (French) 2010 (x32 Version: 14.0.6029.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (Spanish) 2010 (x32 Version: 14.0.6029.1000 - Microsoft Corporation) Hidden
Microsoft Office Proofing (English) 2010 (x32 Version: 14.0.6029.1000 - Microsoft Corporation) Hidden
Microsoft Office Publisher MUI (English) 2010 (x32 Version: 14.0.6029.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared 64-bit MUI (English) 2010 (Version: 14.0.6029.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010 (Version: 14.0.6029.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared MUI (English) 2010 (x32 Version: 14.0.6029.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared Setup Metadata MUI (English) 2010 (x32 Version: 14.0.6029.1000 - Microsoft Corporation) Hidden
Microsoft Office Single Image 2010 (x32 Version: 14.0.6029.1000 - Microsoft Corporation) Hidden
Microsoft Office Word MUI (English) 2010 (x32 Version: 14.0.6029.1000 - Microsoft Corporation) Hidden
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.30514.0 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft Visual C++ 2005 ATL Update kb973923 - x64 8.0.50727.4053 (HKLM\...\{B6E3757B-5E77-3915-866A-CCFC4B8D194C}) (Version: 8.0.50727.4053 - Microsoft Corporation)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (HKLM-x32\...\{770657D0-A123-3C07-8E44-1C83EC895118}) (Version: 8.0.50727.4053 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{071c9b48-7c32-4621-a0ac-3f809523288f}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}) (Version: 8.0.61000 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (HKLM\...\{4B6C7001-C7D6-3710-913E-5BC23FCE91E6}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual Studio 2010 Tools for Office Runtime (x64) (HKLM\...\Microsoft Visual Studio 2010 Tools for Office Runtime (x64)) (Version: 10.0.50903 - Microsoft Corporation)
Microsoft Visual Studio 2010 Tools for Office Runtime (x64) (Version: 10.0.50908 - Microsoft Corporation) Hidden
Microsoft WSE 3.0 Runtime (x32 Version: 3.0.5305.0 - Microsoft Corp.) Hidden
Movie Theme Pack for HP MediaSmart Video (HKLM-x32\...\InstallShield_{3023EBDA-BF1B-4831-B347-E5018555F26E}) (Version: 4.2.4412 - Hewlett-Packard)
Movie Theme Pack for HP MediaSmart Video (x32 Version: 4.2.4412 - Hewlett-Packard) Hidden
MSVCRT (x32 Version: 15.4.2862.0708 - Microsoft) Hidden
MSVCRT_amd64 (x32 Version: 15.4.2862.0708 - Microsoft) Hidden
MSXML 4.0 SP2 (KB954430) (HKLM-x32\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB973688) (HKLM-x32\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)
Mystery P.I. - The London Caper (x32 Version: 2.2.0.95 - WildTangent) Hidden
Norton 360 (HKLM-x32\...\N360) (Version: 21.6.0.32 - Symantec Corporation)
Norton Online Backup (HKLM-x32\...\{40A66DF6-22D3-44B5-A7D3-83B118A2C0DC}) (Version: 2.1.17869 - Symantec Corporation)
NVIDIA Display Control Panel (HKLM\...\NVIDIA Display Control Panel) (Version: 6.14.11.9739 - NVIDIA Corporation)
NVIDIA Drivers (HKLM\...\NVIDIA Drivers) (Version: 1.10.61.39 - NVIDIA Corporation)
NVIDIA ForceWare Network Access Manager (HKLM-x32\...\{7CFA46E3-CC2F-4355-82AE-6012DC3633FD}) (Version: 1.00.7330.0 - NVIDIA Corporation)
OpenOffice.org 3.3 (HKLM-x32\...\{3E171899-0175-47CC-84C4-562ACDD4C021}) (Version: 3.3.9567 - OpenOffice.org)
PDF Complete Special Edition (HKLM-x32\...\PDF Complete) (Version: 4.0.9 - PDF Complete, Inc)
Penguins! (x32 Version: 2.2.0.95 - WildTangent) Hidden
PhotoNow! (HKLM-x32\...\InstallShield_{D36DD326-7280-11D8-97C8-000129760CBE}) (Version: 1.1.7717 - CyberLink Corp.)
PhotoNow! (x32 Version: 1.1.7717 - CyberLink Corp.) Hidden
PictureMover (HKLM-x32\...\{264FE20A-757B-492a-B0C3-4009E2997D8A}) (Version: 3.5.0.33 - Hewlett-Packard Company)
Plants vs. Zombies (x32 Version: 2.2.0.95 - WildTangent) Hidden
PlayReady PC Runtime amd64 (HKLM\...\{BCA9334F-B6C9-4F65-9A73-AC5A329A4D04}) (Version: 1.3.0 - Microsoft Corporation)
PlayReady PC Runtime x86 (HKLM-x32\...\{CCA5EAAD-92F4-4B7A-B5EE-14294C66AB61}) (Version: 1.3.0 - Microsoft Corporation)
Poker Superstars III (x32 Version: 2.2.0.95 - WildTangent) Hidden
Polar Bowler (x32 Version: 2.2.0.95 - WildTangent) Hidden
Polar Golfer (x32 Version: 2.2.0.95 - WildTangent) Hidden
Power2Go (HKLM-x32\...\InstallShield_{40BF1E83-20EB-11D8-97C5-0009C5020658}) (Version: 6.1.4329 - CyberLink Corp.)
Power2Go (x32 Version: 6.1.4329 - CyberLink Corp.) Hidden
PowerDirector (HKLM-x32\...\InstallShield_{CB099890-1D5F-11D5-9EA9-0050BAE317E1}) (Version: 8.0.3129 - CyberLink Corp.)
PowerDirector (x32 Version: 8.0.3129 - CyberLink Corp.) Hidden
PressReader (HKLM-x32\...\{912CED74-88D3-4C5B-ACB0-13231864975D}) (Version: 5.10.621.0 - NewspaperDirect Inc.)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.6196 - Realtek Semiconductor Corp.)
Recovery Manager (x32 Version: 5.5.3219 - CyberLink Corp.) Hidden
RoxioNow Player (HKLM-x32\...\{0EDEB615-1A60-425E-8306-0E10519C7B55}) (Version: 1.9.5.101 - RoxioNow)
TeamViewer 7 (HKLM-x32\...\TeamViewer 7) (Version: 7.0.14563 - TeamViewer)
Update for Microsoft Access 2010 (KB2553446) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{B4A38370-2ADB-46B0-A1B0-0C4A2F7DCA31}) (Version: - Microsoft)
Update for Microsoft Excel 2010 (KB2889836) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{9179FC17-97A8-4D98-9E09-05720AF5D44E}) (Version: - Microsoft)
Update for Microsoft Filter Pack 2.0 (KB2878281) 32-Bit Edition (HKLM-x32\...\{90140000-002A-0000-1000-0000000FF1CE}_Office14.SingleImage_{302A8FE3-EBF5-486C-A431-16A1CD914443}) (Version: - Microsoft)
Update for Microsoft Filter Pack 2.0 (KB2878281) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{302A8FE3-EBF5-486C-A431-16A1CD914443}) (Version: - Microsoft)
Update for Microsoft InfoPath 2010 (KB2817369) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{4EEA3D3E-989C-4DF4-AB0A-3042C0C12AA3}) (Version: - Microsoft)
Update for Microsoft Office 2010 (KB2494150) (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{3FCFD88F-4D13-4F38-8625-ABABEA7F61EA}) (Version: - Microsoft)
Update for Microsoft Office 2010 (KB2553267) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{18B3CF2A-73F7-4716-B1AE-86D68726D408}) (Version: - Microsoft)
Update for Microsoft Office 2010 (KB2553310) 32-Bit Edition (HKLM-x32\...\{90140000-006E-0409-0000-0000000FF1CE}_Office14.SingleImage_{73E67A3A-8D61-44EF-90C2-1697C3DBE668}) (Version: - Microsoft)
Update for Microsoft Office 2010 (KB2566458) (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{EFB525A0-E1C0-4E32-9968-FE401BC87363}) (Version: - Microsoft)
Update for Microsoft Office 2010 (KB2589298) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{DADF7E25-FFA4-4D02-BE84-1DAE62C18516}) (Version: - Microsoft)
Update for Microsoft Office 2010 (KB2589352) 32-Bit Edition (HKLM-x32\...\{90140000-002A-0000-1000-0000000FF1CE}_Office14.SingleImage_{F4284D93-7AE8-4309-8CF3-9AD394F35F3A}) (Version: - Microsoft)
Update for Microsoft Office 2010 (KB2589352) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{F4284D93-7AE8-4309-8CF3-9AD394F35F3A}) (Version: - Microsoft)
Update for Microsoft Office 2010 (KB2589375) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{287A1E92-9E41-4BC1-8920-B3D0E9220800}) (Version: - Microsoft)
Update for Microsoft Office 2010 (KB2596964) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{ED31DE9A-3E13-4E2C-9106-E0D8AFFB9FA6}) (Version: - Microsoft)
Update for Microsoft Office 2010 (KB2597087) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{9D69691D-823D-4C3E-9B12-563A3F520366}) (Version: - Microsoft)
Update for Microsoft Office 2010 (KB2760598) 32-Bit Edition (HKLM-x32\...\{90140000-002A-0000-1000-0000000FF1CE}_Office14.SingleImage_{ECFE33A3-B8B7-439A-ADE4-59FBD29EF9B8}) (Version: - Microsoft)
Update for Microsoft Office 2010 (KB2760598) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{ECFE33A3-B8B7-439A-ADE4-59FBD29EF9B8}) (Version: - Microsoft)
Update for Microsoft Office 2010 (KB2760631) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{35698CB7-AAA2-4577-B505-DBFF504AEF23}) (Version: - Microsoft)
Update for Microsoft Office 2010 (KB2794737) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{5AA578BB-759C-40FD-9661-A737C0884541}) (Version: - Microsoft)
Update for Microsoft Office 2010 (KB2825635) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{F1A20C69-9FE5-40FD-9CD5-84EABC2EF64A}) (Version: - Microsoft)
Update for Microsoft Office 2010 (KB2837581) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{334FB202-28D7-4BA4-8BC9-4FE4AB233EA0}) (Version: - Microsoft)
Update for Microsoft Office 2010 (KB2837606) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{B0D672F7-883E-4279-8E75-D97A5445AB46}) (Version: - Microsoft)
Update for Microsoft Office 2010 (KB2878252) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{B0DB9F71-E0F7-4FE6-8925-35B860CAC0C4}) (Version: - Microsoft)
Update for Microsoft Office 2010 (KB2881028) 32-Bit Edition (HKLM-x32\...\{90140000-001F-040C-0000-0000000FF1CE}_Office14.SingleImage_{089DBFD7-8211-43B2-AAAE-5BDD8C23E3A8}) (Version: - Microsoft)
Update for Microsoft Office 2010 (KB2881028) 32-Bit Edition (HKLM-x32\...\{90140000-001F-0C0A-0000-0000000FF1CE}_Office14.SingleImage_{794A0574-4E2F-4D58-B2A0-D7460ACDC85C}) (Version: - Microsoft)
Update for Microsoft Office 2010 (KB2889828) 32-Bit Edition (HKLM-x32\...\{90140000-001F-0409-0000-0000000FF1CE}_Office14.SingleImage_{7DE7DF97-82FE-4B3A-AB8D-1621F9CC464A}) (Version: - Microsoft)
Update for Microsoft OneNote 2010 (KB2553290) 32-Bit Edition (HKLM-x32\...\{90140000-00A1-0409-0000-0000000FF1CE}_Office14.SingleImage_{9865DC3A-2898-48D9-B96A-46397571C934}) (Version: - Microsoft)
Update for Microsoft OneNote 2010 (KB2837595) 32-Bit Edition (HKLM-x32\...\{90140000-002A-0000-1000-0000000FF1CE}_Office14.SingleImage_{51CCA922-A0CC-47C4-8910-6936D97CAC2E}) (Version: - Microsoft)
Update for Microsoft OneNote 2010 (KB2837595) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{51CCA922-A0CC-47C4-8910-6936D97CAC2E}) (Version: - Microsoft)
Update for Microsoft Outlook 2010 (KB2687567) 32-Bit Edition (HKLM-x32\...\{90140000-001A-0409-0000-0000000FF1CE}_Office14.SingleImage_{DCE104A1-1875-4469-A83D-A5BFA6C4640F}) (Version: - Microsoft)
Update for Microsoft Outlook 2010 (KB2687567) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{2AB483F1-C86E-427A-83B4-23889B03512D}) (Version: - Microsoft)
Update for Microsoft Outlook Social Connector 2010 (KB2553406) 32-Bit Edition (HKLM-x32\...\{90140000-001A-0409-0000-0000000FF1CE}_Office14.SingleImage_{1EEFF749-6F29-4F0B-AB08-4C6EA52AA110}) (Version: - Microsoft)
Update for Microsoft Outlook Social Connector 2010 (KB2553406) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{BC6DFBFD-16DD-47E1-A7EF-2C062930FA4F}) (Version: - Microsoft)
Update for Microsoft PowerPoint 2010 (KB2837579) 32-Bit Edition (HKLM-x32\...\{90140000-0018-0409-0000-0000000FF1CE}_Office14.SingleImage_{334AA0A1-2BB1-4D74-B66A-2B2C4D9C2C87}) (Version: - Microsoft)
Update for Microsoft PowerPoint 2010 (KB2837579) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{2BA40F82-F3A4-441C-BF1A-ED4C42FF4872}) (Version: - Microsoft)
Update for Microsoft SharePoint Workspace 2010 (KB2760601) 32-Bit Edition (HKLM-x32\...\{90140000-002A-0000-1000-0000000FF1CE}_Office14.SingleImage_{F9F5A080-AF38-4966-9A6B-C43DCA465035}) (Version: - Microsoft)
Update for Microsoft Visio 2010 (KB2880526) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{7B29D8B8-6A87-496C-A65E-B935E740448A}) (Version: - Microsoft)
Update for Microsoft Visio Viewer 2010 (KB2837587) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{38CF30E4-3348-4BD1-A859-B630C355A56F}) (Version: - Microsoft)
Virtual Families (x32 Version: 2.2.0.95 - WildTangent) Hidden
Virtual Villagers 4 - The Tree of Life (x32 Version: 2.2.0.95 - WildTangent) Hidden
Wheel of Fortune 2 (x32 Version: 2.2.0.95 - WildTangent) Hidden
Windows Live Communications Platform (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 15.4.3555.0308 - Microsoft Corporation)
Windows Live Essentials (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live ID Sign-in Assistant (Version: 7.250.4232.0 - Microsoft Corporation) Hidden
Windows Live Installer (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Language Selector (Version: 15.4.3555.0308 - Microsoft Corporation) Hidden
Windows Live Mail (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Messenger (x32 Version: 15.4.3538.0513 - Microsoft Corporation) Hidden
Windows Live MIME IFilter (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Movie Maker (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Photo Common (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Photo Gallery (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live PIMT Platform (x32 Version: 15.4.3508.1109 - Microsoft Corporation) Hidden
Windows Live SOXE (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live SOXE Definitions (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live UX Platform (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live UX Platform Language Pack (x32 Version: 15.4.3508.1109 - Microsoft Corporation) Hidden
Windows Live Writer (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Writer Resources (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Zinio Reader 4 (HKLM-x32\...\ZinioReader4.9310D8F796442B71068C511E15D70529A702D19D.1) (Version: 4.0.3184 - Zinio LLC)
Zinio Reader 4 (x32 Version: 4.0.3184 - Zinio LLC) Hidden
Zuma Deluxe (x32 Version: 2.2.0.95 - WildTangent) Hidden
========================= Devices: ================================
========================= Memory info: ===================================
Percentage of memory in use: 38%
Total physical RAM: 3839.3 MB
Available physical RAM: 2362.68 MB
Total Pagefile: 7676.8 MB
Available Pagefile: 5548.52 MB
Total Virtual: 4095.88 MB
Available Virtual: 3981.66 MB
========================= Partitions: =====================================
1 Drive c: (OS) (Fixed) (Total:918.03 GB) (Free:854.07 GB) NTFS
2 Drive d: (HP_RECOVERY) (Fixed) (Total:13.39 GB) (Free:1.65 GB) NTFS
========================= Users: ========================================
User accounts for \\ANDREA-HP
Administrator Andrea Guest
========================= Minidump Files ==================================
No minidump file found
**** End of log ****

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Tweaking.com - Windows Repair v2.11.0

--------------------------------------------------------------------------------


System Variables

--------------------------------------------------------------------------------

OS: Windows 7 Home Premium

OS Architecture: 64-bit

OS Version: 6.1.7601

OS Service Pack: Service Pack 1

Computer Name: ANDREA-HP

Windows Drive: C:\

Windows Path: C:\Windows

Program Files: C:\Program Files

Program Files (x86): C:\Program Files (x86)

Current Profile: C:\Users\Andrea

Current Profile SID: S-1-5-21-2828300622-781250135-2028311287-1001

Current Profile Classes: S-1-5-21-2828300622-781250135-2028311287-1001_Classes

Profiles Location: C:\Users

Profiles Location 2: C:\Windows\ServiceProfiles

Local Settings AppData: C:\Users\Andrea\AppData\Local

--------------------------------------------------------------------------------


System Information

--------------------------------------------------------------------------------

System Up Time: 0 Days 00:14:38


Process Count: 37

Commit Total: 998.86 MB

Commit Limit: 7.50 GB

Commit Peak: 1.45 GB

Handle Count: 10871

Kernel Total: 340.00 MB

Kernel Paged: 285.54 MB

Kernel Non Paged: 54.46 MB

System Cache: 1.28 GB

Thread Count: 492

--------------------------------------------------------------------------------


Memory Before Cleaning with CleanMem

--------------------------------------------------------------------------------

Memory Total: 3.75 GB

Memory Used: 968.75 MB(25.2325%)

Memory Avail.: 2.80 GB

--------------------------------------------------------------------------------


Cleaning Memory Before Starting Repairs...


Memory After Cleaning with CleanMem

--------------------------------------------------------------------------------

Memory Total: 3.75 GB

Memory Used: 885.81 MB(23.0721%)

Memory Avail.: 2.88 GB

--------------------------------------------------------------------------------


Starting Repairs...

Started at (2/16/2015 7:58:47 PM)


Setting Any Missing 'InstallDate' From Uninstall Sections Before Running Repair...

Total Missing 'InstallDate' Fixed: 165


01 - Reset Registry Permissions 01/03

HKEY_CURRENT_USER & Sub Keys

Start (2/16/2015 7:58:51 PM)


You can tell the repair is working as SetACL_32.exe or SetACL_64.exe will be running.


Running Repair Under Current User Account

Done (2/16/2015 7:59:06 PM)


01 - Reset Registry Permissions 02/03

HKEY_LOCAL_MACHINE & Sub Keys

Start (2/16/2015 7:59:06 PM)


You can tell the repair is working as SetACL_32.exe or SetACL_64.exe will be running.


Running Repair Under System Account

Done (2/16/2015 8:09:09 PM)


01 - Reset Registry Permissions 03/03

HKEY_CLASSES_ROOT & Sub Keys

Start (2/16/2015 8:09:09 PM)


You can tell the repair is working as SetACL_32.exe or SetACL_64.exe will be running.


Running Repair Under System Account

Done (2/16/2015 8:11:47 PM)


02 - Reset File Permissions: C:

C: & Sub Folders

Start (2/16/2015 8:11:47 PM)


You can tell the repair is working as SetACL_32.exe or SetACL_64.exe will be running.


Trying To Run Repair As Trusted Installer.

This Repair Is Hidden By Windows Itself.

You Can See The Repair Working In The Task Manager.

Running Repair As Trusted Installer

Done (2/16/2015 8:29:21 PM)


02 - Reset File Permissions: D:

D: & Sub Folders

Start (2/16/2015 8:29:21 PM)


You can tell the repair is working as SetACL_32.exe or SetACL_64.exe will be running.


Trying To Run Repair As Trusted Installer.

This Repair Is Hidden By Windows Itself.

You Can See The Repair Working In The Task Manager.

Running Repair As Trusted Installer

Done (2/16/2015 8:29:38 PM)


02 - Reset File Permissions: All Profiles

C:\Users & Sub Folders

Start (2/16/2015 8:29:38 PM)


You can tell the repair is working as SetACL_32.exe or SetACL_64.exe will be running.


Running Repair Under System Account

Done (2/16/2015 8:31:54 PM)


02 - Reset File Permissions: Current Profile

C:\Users\Andrea & Sub Folders

Start (2/16/2015 8:31:54 PM)


You can tell the repair is working as SetACL_32.exe or SetACL_64.exe will be running.


Running Repair Under System Account

Done (2/16/2015 8:33:51 PM)


02 - Reset File Permissions: Cleanup

Repairing Restricted Folders Permissions To Avoid Infinite Loops

Start (2/16/2015 8:33:51 PM)


You can tell the repair is working as SetACL_32.exe or SetACL_64.exe will be running.


Running Repair Under Current User Account

Running Repair Under System Account

Done (2/16/2015 8:33:53 PM)


04 - Register System Files

Start (2/16/2015 8:33:53 PM)

Running Repair Under Current User Account

Running Repair Under System Account

Done (2/16/2015 8:34:43 PM)


05 - Repair WMI

Start (2/16/2015 8:34:43 PM)


Starting Security Center So We Can Export The Security Info.


Exporting Antivirus Info...

Norton 360 Exported.


Exporting AntiSpyware Info...

Norton 360 Exported.

Windows Defender Exported.


Exporting 3rd Party Firewall Info...

Norton 360 Exported.


Running Repair Under Current User Account

Done (2/16/2015 8:37:51 PM)


06 - Repair Windows Firewall

Start (2/16/2015 8:37:51 PM)

Running Repair Under Current User Account

Running Repair Under System Account

Done (2/16/2015 8:38:32 PM)


07 - Repair Internet Explorer

Start (2/16/2015 8:38:32 PM)

Running Repair Under Current User Account

Running Repair Under System Account

Done (2/16/2015 8:39:10 PM)


10 - Remove Policies Set By Infections

Start (2/16/2015 8:39:10 PM)

Running Repair Under Current User Account

Running Repair Under System Account

Done (2/16/2015 8:39:13 PM)


13 - Repair Winsock & DNS Cache

Start (2/16/2015 8:39:13 PM)

Running Repair Under Current User Account

Running Repair Under System Account

Done (2/16/2015 8:39:32 PM)


15 - Repair Proxy Settings

Start (2/16/2015 8:39:32 PM)

Running Repair Under Current User Account

Running Repair Under System Account

Done (2/16/2015 8:39:34 PM)


17 - Repair Windows Updates

Start (2/16/2015 8:39:34 PM)

Running Repair Under Current User Account

Running Repair Under System Account

Setting Windows Updates Files That Are In Use To Be Removed At Next Boot.

Done (2/16/2015 8:41:03 PM)


21 - Repair MSI (Windows Installer)

Start (2/16/2015 8:41:03 PM)

Running Repair Under Current User Account

Running Repair Under System Account

Done (2/16/2015 8:41:18 PM)


27 - Set Windows Services To Default Startup

Start (2/16/2015 8:41:18 PM)

Running Repair Under Current User Account

Running Repair Under System Account

Done (2/16/2015 8:41:28 PM)


Cleaning up empty logs...


All Selected Repairs Done.

Done at (2/16/2015 8:41:28 PM)

Total Repair Time: 00:42:43



...YOU MUST RESTART YOUR SYSTEM...

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OK

Were you able to do a clean boot?, and since running the tools above, what issues are you having now?

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Yes, I was able to do a clean boot.

 

Seems to be running good, I turned it off last night and it turned off a bit quicker than I remember. For quite sometime there was a dialog box saying it needed something that was running to shut down so I left it alone and it did shut down after a few minutes. It hasn't rebooted since I posted about the issue though.

 

I checked out the link from Nigsy's post and there is an issue that did come up but didn't happen since. I did have a black screen but I thought it was the monitor acting up but it did come back on.

 

I didn't do the solutions in the link but I want to see how the computer is first.

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